Samantha Rosecrnts
Stockbridge,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Troubleshooter
TAC Manufacturing
Jackson , MI
07.2023 - Current
- Identified root cause of technical issues and developed solutions.
- Trained users to operate and manage hardware and software.
- Created and updated training materials and procedures.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Manager
Backstreet Bar & Grill
Stockbridge, MI
05.2012 - 11.2017
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Education
High School Diploma -
Stockbridge High School
Stockbridge, MI06-2008
Skills
- Critical thinking abilities
- Stress management techniques
- Problem-Solving
- Active Listening
- Worksite safety
- Decision-Making
- Written Communication
- Excellent Communication
- Attention to Detail
- Adaptability and Flexibility
- Problem-solving abilities
- Goal Setting
- Effective Communication
- Organizational Skills
- Self Motivation
- Safety Compliance
Affiliations
I played many sports in middle school/ high school, I was a devoted volleyball player, softball player, and on the drill team.
References
References available upon request.
Timeline
Troubleshooter
TAC Manufacturing
07.2023 - Current
Manager
Backstreet Bar & Grill
05.2012 - 11.2017
High School Diploma -
Stockbridge High School