Successful Front of House Team Member with extensive customer service experience. Flexes easily between different positions to meet demand.
Overview
5
5
years of professional experience
Work History
Front of House Team Member
Chick Fil A
09.2022 - 11.2022
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Established welcoming atmosphere by greeting each guest warmly.
Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
Office Assistant
Far East Council, Boy Scouts of America Asia
05.2022 - 06.2022
Filed, scanned, and shredded scout registration forms, eagle scout project paperwork, and recharter information for troops, crews, ships, packs, and lone scouts
Uniform and patch inventory in the Scout Store
Filed dailies with the secretary
Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Organized new products in the Scout Store
Office Assistant
Kadena Entomology Lab
06.2020 - 08.2020
Maintained confidentiality in shredding classified documents
Prepared materials for mosquito research traps
Organized closets
Packed up all offices and moved to a new office building
Answered office calls from military officers
HIPAA certified
Bagger
Lakenheath Commissary
10.2017 - 04.2018
Worked together with cashiers to guarantee customer satisfaction.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Maintained customer satisfaction by assisting with carrying out goods.
Bagged customer purchases while paying mind to industry best practices.
Education
No Degree - Biodiversity And Conservation
Brigham Young University
Provo, UT
04.2027
High School Diploma -
Kadena High School
Okinawa, Japan
06.2021
Skills
Greeting guests
Order Taking
Organization
Money Handling
Extracurricular Activities
Volunteering:
Full-time Missionary and English teacher in Maryland and Washington D.C. (11/2022 to 06/2024)
Led several acting camps for elementary school children
Youth camp leader 3 years; planned activities, led crafts, ran zip line
Sunday School teacher for 5 to 6 year old children (05/2022 to 07/2022)
Leadership Experience:
Soprano Section Leader in Kadena Show Choir (conducted 4 full-choir pieces, teaching one completely from scratch along with choreography)
Tri-M Music Honors Society Secretary
Junior Class Representative in Show Choir
Sophomore Class Treasurer in High School Student Council
Performing Arts:
BYU Women's Chorus (Winter 2022)
European Honors Music Festival 2 years
Far East Honors Music Festival 2 years
Bristlecone Storytelling Festival
Lakenheath Speech and Drama Festival
Lakenheath Shakespeare Festival
Far East Drama Festival 2 years
Student choreographer for High School Musical One Act
International Thespian Society
Other Extracurriculars:
Mu Alpha Theta 2019-2020
Varsity Tennis 2017 and 2018
Random Acts of Kindness Club 2017-2019
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front of House Team Member
Chick Fil A
09.2022 - 11.2022
Office Assistant
Far East Council, Boy Scouts of America Asia
05.2022 - 06.2022
Office Assistant
Kadena Entomology Lab
06.2020 - 08.2020
Bagger
Lakenheath Commissary
10.2017 - 04.2018
No Degree - Biodiversity And Conservation
Brigham Young University
High School Diploma -
Kadena High School
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