Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha R. Shappell

Lawrenceville,IL

Summary

Compassionate Registered Nurse with extensive clinical expertise in triage, OB/GYN, and family practice. Proficient in patient assessment, care coordination, and clinical decision-making, ensuring high-quality, patient-centered care. Strong commitment to improving patient outcomes through effective communication and collaboration.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Triage Nurse (RN)

Duly Health and Care
Downers Grove, IL
09.2021 - Current
  • Conducted telephone and electronic triage to assess patient symptoms and determine appropriate level of care, ensuring timely access to necessary services
  • Utilize clinical judgment and evidence-based protocols to prioritize patient needs
  • Collaborated with providers to coordinate care, facilitating timely interventions for improved patient outcomes
  • Coordinate care by scheduling urgent appointments and directing patients appropriately (ER, urgent care, office visits)
  • Provided patient education, home care instructions, and follow-up guidance to empower patients in managing their health effectively
  • Accurately document patient interactions in the electronic medical record

Registered Nurse (RN)

Southern Illinois Healthcare Foundation – Weber Clinic
Olney, IL
04.2009 - 09.2021
  • Delivered nursing care in a high-volume OB/GYN clinic averaging 80 patient visits per week
  • Roomed patients, obtained histories, and prepared patients for efficient provider evaluation
  • Administered medications and vaccines per physician orders
  • Assisted with in-office procedures and supported daily clinical workflow
  • Coordinated referrals and prior authorizations, streamlining procedure scheduling
  • Managed prescription renewals and communication with pharmacies
  • Collaborated with providers, specialists, and healthcare teams to ensure continuity of care
  • Maintained clinical supplies and ensured clean, organized environment for optimal patient care
  • Supported office protocols and standard operating procedures

Registered Nurse (RN)

Lawrence County Memorial Hospital – Primary Care Clinic
Lawrenceville, IL
03.2007 - 03.2009
  • Provided comprehensive nursing care to patients from infancy through end of life
  • Roomed patients, collected clinical data, assisted providers during examinations to ensure thorough patient assessments
  • Scheduled diagnostic testing and coordinated specialist referrals
  • Managed medication renewals and prior authorizations to support continuity of patient care
  • Communicated provider orders to home health and hospice agencies to facilitate timely patient services
  • Maintained clinic supplies and supported efficient daily operations

Registered Nurse (RN)

Rohrer Family Clinic
Vincennes, IN
03.2002 - 02.2007
  • Delivered direct patient care in a busy family practice setting
  • Assisted physicians during exams and minor procedures to enhance patient care
  • Performed blood draws and supported in-office laboratory services
  • Coordinated procedures, referrals, and prior authorizations to streamline patient management
  • Maintained a clean and efficient clinical environment
  • Collaborated with patients, families, and interdisciplinary teams to ensure comprehensive care

Home Health Nurse

American Nursing Care
Vincennes, IN
05.2001 - 03.2002
  • Managed tube feedings and ventilator care to ensure patient safety and optimal health outcomes
  • Delivered compassionate, individualized care to patients and families, fostering trust and improving patient well-being
  • Provided in-home patient care, assisting with activities of daily living (ADLs) to enhance patient comfort and independence

Education

Bachelor of Science - Nursing

Purdue University Global
12-2020

Associate Degree - Nursing

Wabash Valley College
Mount Carmel, IL
05-2001

Skills

  • Triage protocols
  • Clinical assessment
  • Report writing
  • Electronic medical records
  • Medication administration
  • Multitasking and organization
  • Care coordination
  • Care plan development
  • Patient flow management
  • Interdisciplinary collaboration
  • Critical thinking
  • Patient education
  • Risk assessment

Certification

  • Registered Nurse, Illinois, #041325995
  • Registered Nurse, Indiana, #28153350A
  • Basic Life Support (BLS)

Timeline

Triage Nurse (RN)

Duly Health and Care
09.2021 - Current

Registered Nurse (RN)

Southern Illinois Healthcare Foundation – Weber Clinic
04.2009 - 09.2021

Registered Nurse (RN)

Lawrence County Memorial Hospital – Primary Care Clinic
03.2007 - 03.2009

Registered Nurse (RN)

Rohrer Family Clinic
03.2002 - 02.2007

Home Health Nurse

American Nursing Care
05.2001 - 03.2002

Bachelor of Science - Nursing

Purdue University Global

Associate Degree - Nursing

Wabash Valley College
Samantha R. Shappell