Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Samantha Ruderman

Buffalo,NY

Summary

Most of my 18 year claims adjuster career has been spent in Casualty handling complex Bodily Injury claims. My meticulous file handling led me to spending several years of my career as an internal auditor and floater across multiple venues. I am driven, self-motivated and devoted.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Casualty Claims Adjuster

GEICO
08.2023 - Current
  • Conducted thorough investigations of complex Bodily Injury claims in order to properly evaluate and price exposures. Prepared and presented claims evaluations with multiple members of management and legal
  • Negotiated large settlements with attorneys and unrepresented claimants. Effectuated settlements while ensuring all company, state and Federal requirements were met
  • Handled a high volume of claims with efficiency and accuracy while maintaining top results across various metrics

Litigation Adjuster, Department Floater

GEICO
08.2021 - 07.2023
  • Selected as the sole department member to assist adjusters with diary management and file reviews with a strong focus and success on reducing company loss reserves
  • Chosen to implement company projects to ensure Federal reporting regulations were met
  • Balanced competing priorities under tight deadlines

Bodily Injury Performance Monitoring Team

GEICO
01.2017 - 08.2021
  • Monitored file handling of Bodily Injury and Property Damage files to confirm proper company, state and Federal procedures were followed for coverage investigations, liability decisions, evaluations and settlement handling
  • Monitored Bodily Injury settlement calls to ensure effective negotiation techniques were utilized to increase settlements across the department
  • Developed comprehensive knowledge of relevant laws and regulations pertaining to Bodily Injury claims handling across various venues

Litigation Adjuster

GEICO
05.2014 - 01.2017
  • Managed efficient investigations, negotiations, and resolution of complex Bodily Injury claims in litigation involving high coverage limits
  • Prepared summaries of case evaluations and collaborated with management and legal team members to strategize defense plans and prepare for litigation proceedings

Casualty Adjuster

GEICO
01.2011 - 05.2014
  • Managed a high volume of Bodily Injury and Third-Party Property Damage claims with high exposures
  • Regularly selected to mentor adjusters seeking to join the department

Claims Service Representative

GEICO
11.2006 - 01.2011
  • Responded to customer inquiries via phone, established first notices of loss, scheduled vehicle repair appointments and identified files that required further investigation
  • Managed a high caseload of Third-Party Property Damage claims with disputed liability
  • Conducted thorough investigations of complex coverage issues
  • Responded to Property Damage Arbitrations

Education

Bachelor of Science - Social Work

SUNY At Fredonia
Fredonia, NY
05.2006

Skills

  • Casualty and property loss
  • Coverage Assessment
  • Liability Determination
  • Claims Evaluation
  • Case Presentation
  • Settlement Negotiation
  • Customer Service and Support
  • File and Record Management
  • Regulatory Compliance

Certification

CT Casualty Adjuster License

RI Casualty Adjuster License

Timeline

Casualty Claims Adjuster

GEICO
08.2023 - Current

Litigation Adjuster, Department Floater

GEICO
08.2021 - 07.2023

Bodily Injury Performance Monitoring Team

GEICO
01.2017 - 08.2021

Litigation Adjuster

GEICO
05.2014 - 01.2017

Casualty Adjuster

GEICO
01.2011 - 05.2014

Claims Service Representative

GEICO
11.2006 - 01.2011

Bachelor of Science - Social Work

SUNY At Fredonia

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Samantha Ruderman