Experienced licensed insurance professional with 6-year career assessing personal and commercial properties, determining liabilities and negotiating property and bodily injury settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care. Dedicated to performing thorough investigations to come to a fair and complete resolution for all parties involved.
Overview
14
14
years of professional experience
Work History
Casualty Claims Adjuster
Traders Auto Insurance Company
Kansas City (REMOTE), MO
2024.02 - Current
Investigated liability issues related to bodily injury claims.
Drafted reports outlining findings from investigations into bodily injury claims.
Adhered to established standards of practice when evaluating bodily injury claims.
Participated in continuing education courses related to best practices in handling bodily injury claims.
Negotiated settlements with claimants or their representatives in accordance with state laws and insurance policies.
Assessed medical records and other relevant documents to determine the extent of injuries sustained.
Interacted with claimants, witnesses, attorneys and other parties involved in the claim process.
Reviewed medical bills for accuracy and appropriateness of services rendered.
Maintained detailed documentation regarding all activities related to each claim file.
Evaluated and processed bodily injury claims according to company guidelines.
Casualty Claims Adjuster
GEICO, Government Employees Insurance
Houston, TX
2017.03 - 2023.12
Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Negotiated and settled claims according to information presented through reports, research and data verification.
Identified and obtained evidence to ascertain claim value.
Investigated questionable claims to determine payment authorization.
Completed required investigations on referred files within established timeframes.
Reviewed data to verify validity of claims and determine case management actions.
Obtained necessary information to complete proper evaluation of bodily injury claims.
Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
Conducted witness interviews to assist claim information gathering process.
Home Office Underwriting Analyst Specialist at Auto-Owners Insurance CompanyHome Office Underwriting Analyst Specialist at Auto-Owners Insurance Company