Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Ruiz

Katy

Summary

A customer-centric professional who consistently enhances satisfaction through effective feedback analysis and exceptional multitasking in order fulfillment and inventory management, always providing exceptional direct service and personal care. This dedication results in timely order completions, high service standards, and a strong commitment to product safety and operational efficiency.

Overview

3
3
years of professional experience

Work History

Curbside Delivery Couirer

HEB Grocery Store
Houston
10.2022 - Current
  • Executed meticulous fulfillment of online customer orders by selecting and loading items accurately.
  • Verified expiration dates to prioritize product freshness in all customer orders.
  • Achieved order completion times through efficient product location and handling.
  • Ensured proper care of perishable goods, including produce, throughout operations.
  • Analyzed client feedback to identify key areas for service enhancement.
  • Managed multiple clients simultaneously while upholding high standards of service and privacy.
  • Maintained a safe working environment through strict adherence to safety protocols.
  • Kept work area consistently clean and organized to support operational efficiency.

Hospitality Worker

Seismique
Houston
02.2023 - 10.2024
  • Focused on quickly resolving customer issues to maintain positive experiences.
  • Contributed to the development and implementation of quality service training for hospitality staff.
  • Provided exceptional customer service throughout customer experiences.
  • Maintained a high standard of facility upkeep through scheduled cleaning and preventive maintenance, concurrently minimizing guest risk exposure through the rigorous implementation of sanitizing protocols.
  • Extended a courteous welcome to guests upon arrival, and promptly addressed any immediate needs.
  • Demonstrated a commitment to service excellence through the swift and effective handling of inquiries and issue resolution.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
03-2024

High School Diploma -

Cypress Creek High School
Texas
06-2018

Skills

  • Order fulfillment and inventory management
  • Product handling and safety compliance
  • Customer feedback analysis
  • Time management
  • Multitasking

Timeline

Hospitality Worker

Seismique
02.2023 - 10.2024

Curbside Delivery Couirer

HEB Grocery Store
10.2022 - Current

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy

High School Diploma -

Cypress Creek High School

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