Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Samantha Ruth

Fort Collins,CO

Summary

A dedicated and proactive worker. Successful at building relationships with customers to increase loyalty and exceed customer expectations. Takes ownership for mistakes. Versatile and able to make quick decisions.

Overview

6
6
years of professional experience

Work History

Server/Monger/Shift Leader

The Fox And The Crow
03.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Increased sales significantly by upselling higher-end products to customers.

Crew Member

Cold Stone Creamery
11.2019 - 03.2020
  • Prepared food orders for customers by noting customizations and portion sizes.
  • Collaborated with team members to complete orders.
  • Maintained clean, sanitized, and well-organized food preparation zones.

Cashier/Customer Service

Gateway Fun Park
03.2019 - 08.2019
  • Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
  • In charge of setting up parties for anywhere between 20 - 220 people.
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
  • Served needs of more than 180 customers in busy chaotic environment

Hostess

Beau Jos
03.2018 - 01.2019
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Education

Bachelor of Science - Clinical Psychology

Colorado State University
Fort Collins, CO
05.2024

Skills

  • Excellent communication skills
  • Customer Service
  • Natural leader
  • Personable
  • Strategic selling
  • People-oriented
  • Friendly demeanor

References

Kerry Krekich - Owner of The Fox and The Crow

(720) 341-7328


Timeline

Server/Monger/Shift Leader

The Fox And The Crow
03.2021 - Current

Crew Member

Cold Stone Creamery
11.2019 - 03.2020

Cashier/Customer Service

Gateway Fun Park
03.2019 - 08.2019

Hostess

Beau Jos
03.2018 - 01.2019

Bachelor of Science - Clinical Psychology

Colorado State University

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Samantha Ruth