Samantha Sage
Flint
Summary
Pharmacy professional with proven expertise in medication dispensing, inventory management, and patient care. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in maintaining accurate records, managing pharmacy workflows, and providing exceptional customer service. Known for problem-solving abilities and maintaining high standards in fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Certified Pharmacy Technician
Clintonville Pharmacy
05.2024 - 01.2025
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Ordered all pharmacy supplies and kept check on inventory levels.
Certified Pharmacy Technician/Employee Trainer
Lapeer Pharmacy
09.2023 - 04.2024
- Developed and delivered training programs to enhance
- Collaborated with management to identify training needs aligned with organizational goals.
- Mentored new trainers on instructional techniques and curriculum design.
- Supported and coached employees as part of successful training initiatives.
Senior Certified Pharmacy Technician
Walgreens Pharmacy (Lapeer)
01.2021 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Supervisor
Qualfon (Dialog-Direct)
12.2018 - 05.2021
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Collaborated with management to develop strategic initiatives aligned with business objectives.
- Resolved customer inquiries effectively, contributing to improved satisfaction rates.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelor of Science - Health Science With Concentration in Pre-PA, Double Minor Health Administration And Public Health
U of M- Flint
Flint, MI12-2024
Skills
- Fall 2024 University of Honors Graduate
- Teamwork
- Data entry
- Recordkeeping and documentation
- Prioritization and organization
- Decision-making
- Verbal and written communication
- Typing skills
- Multitasking
- Attention to detail
- Insurance verification
- Insurance billing
- Pharmacy software proficiency
- Mentorship and coaching
Accomplishments
- Honor Awards
- Dean’s List Fall 2023
- Dean’s List Summer 2023
Certification
- CPhT - Certified Pharmacy Technician
(PTCB EXP 09/2027)
- MI Licensed Pharmacy Technician
(License EXP 10/2027)
Timeline
Lead Certified Pharmacy Technician
Clintonville Pharmacy
05.2024 - 01.2025
Certified Pharmacy Technician/Employee Trainer
Lapeer Pharmacy
09.2023 - 04.2024
Senior Certified Pharmacy Technician
Walgreens Pharmacy (Lapeer)
01.2021 - 01.2023
Supervisor
Qualfon (Dialog-Direct)
12.2018 - 05.2021
Bachelor of Science - Health Science With Concentration in Pre-PA, Double Minor Health Administration And Public Health
U of M- Flint
JOB SHADOWING
Physician Assistant 2023-Current Bernard Westbury, PA-C (McLaren Health) Nicole Mckenna, PA-C (Ortho Michigan)