Samantha Salas
TX
Summary
I have several years of experience in building relationships, cultivating partnerships, and expanding profit channels. I am well-organized, reliable, and skilled in problem-solving and performance optimization. I am capable of managing projects and collaborating effectively with teams. I am committed to continuous learning for my growth, and the growth of those around me.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
Barrow Hanley Global Investors
Dallas, Texas
10.2025 - Current
- Coordinated scheduling for meetings and conference rooms efficiently.
- Assisted in the preparation of reports and presentations for team meetings.
- Utilized office software to update databases and manage information accurately.
- Responded promptly to emails from vendors and other departments within the organization.
- Prepared documents such as reports, memos, letters, and contracts using Microsoft Office Suite applications.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Adhered to company policies regarding confidentiality of sensitive information.
- Coordinated meetings between internal departments and external partners and clients.
- Scheduled appointments and maintained calendars for staff members.
Sales Associate
Sewell Cadillac of Dallas
Dallas, Texas
02.2021 - 08.2025
- Provided detailed information on vehicle features and financing options.
- Assisted customers in selecting vehicles based on preferences and needs.
- Conducted product demonstrations to showcase vehicle capabilities and performance.
- Managed customer inquiries through phone calls and emails efficiently.
- Engaged with customers to build rapport and foster long-term relationships.
- Attended training sessions to stay updated on product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Shift Leader
Chick-Fil-A North Collins
Arlington, Texas
06.2019 - 01.2021
- Supervised team members to ensure efficient service during peak hours.
- Resolved customer complaints with empathy and professionalism to enhance satisfaction.
- Implemented process improvements to streamline operations and enhance workflow efficiency.
- Monitored performance metrics to identify areas for team development and support.
- Assisted in training new employees on shift operations.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to sale.
- Assisted general manager with operations game plan and company initiatives implementation.
- Evaluated employee performance, delivering individualized feedback and praise.
- Communicated effectively with other departments within the organization regarding staffing needs.
- Analyzed sales data on a weekly basis in order to identify opportunities for improvement.
- Scheduled staff shifts, considering peak times and individual availability.
- Utilized POS systems efficiently for order processing and inventory management.
- Fostered a team-oriented environment to increase morale and productivity.
Team Leader
Cinemark Mansfield & XD
Mansfield, Texas
06.2018 - 08.2019
- Supervised daily operations and staff performance in a fast-paced cinema environment.
- Trained new employees on customer service standards and operational procedures.
- Coordinated scheduling and workload distribution among team members efficiently.
- Ensured compliance with safety regulations and maintained cleanliness in all areas.
- Assisted in managing inventory levels for concessions and equipment supplies.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
Some College (No Degree) - Business
Tarrant County College
Fort Worth, TXHigh School Diploma -
Mansfield Summit High School
Mansfield, TX05-2020
Skills
- Problem-solving
- Multi-tasking strength
- Microsoft Office, CRM, and CDK proficiency
- Goal oriented
- Time management
- Exceptional customer service
- Team collaboration
- Effective communication
- Upselling and cross selling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Receptionist Administrator
Barrow Hanley Global Investors
10.2025 - Current
Sales Associate
Sewell Cadillac of Dallas
02.2021 - 08.2025
Shift Leader
Chick-Fil-A North Collins
06.2019 - 01.2021
Team Leader
Cinemark Mansfield & XD
06.2018 - 08.2019
Some College (No Degree) - Business
Tarrant County College
High School Diploma -
Mansfield Summit High School