Emmylu Cantu
Alton, Tx
Summary
Customer Service experience for 5 years. With that previous jobs I grew great communication skills and patience and am also bilingual to help all customers. Personally handled over 100 people daily increasing (great service and listening skills). Also passionate learning new stuff over the year and what’s put new infront of me (fast learner).
Overview
2021
2021
years of professional experience
Work History
Cashier
Stripes Convenience Store
2023 - 2024
- Assisted customers with product selections and inquiries at the store.
- Processed transactions efficiently, ensuring accurate cash handling and change distribution.
- Managed inventory by restocking shelves and organizing products for easy access.
- Collaborated with team members to maintain a clean and organized workspace.
- Helped train new cashiers on point of sale operations and customer service protocols.
Customer Service Representative
Maximus
2022 - 2023
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
Cashier
El Tigre Store
07.2020 - 11.2020
- Customer service
- Greeting Customers
- Cahsier
- Restock
- Helped with anything I could do
Education
Elementary Education
South Texas College
McAllen, TexasHigh School Diploma - undefined
Pioneer Sharyland High School
Mission, Texas06.2019
Skills
- Patience Skills Expert
- Dedicated Expert
- Bilingual Support Expert
- Communication skills Expert
- Active listening skills Expert
- Customer service skills Expert
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
El Tigre Store
07.2020 - 11.2020
Elementary Education
South Texas College
High School Diploma - undefined
Pioneer Sharyland High School
Cashier
Stripes Convenience Store
2023 - 2024
Customer Service Representative
Maximus
2022 - 2023