Samantha Saldivar
Carlsbad
Summary
Detail-oriented hospitality professional delivering exceptional in-room dining experiences. Enhances guest satisfaction through efficient service and strong relationships, driving repeat business. Committed to exceeding organizational expectations with a strong work ethic.
Overview
1
1
year of professional experience
Work History
IN-ROOM DINING SERVER
HYATT SEABIRD RESORT
Oceanside
06.2024 - 11.2025
- Delivered high-quality in-room dining service, ensuring guest satisfaction and positive dining experiences
- Handled payments, special requests, and guest concerns efficiently, fostering a welcoming environment
- Maintained cleanliness and organization, adhering to hotel service standards for optimal guest experiences
- Ensured accurate presentation of meals according to Hyatt standards.
- Coordinated food and beverage orders with kitchen staff efficiently.
- Delivered exceptional in-room dining service to enhance guest experience.
- Managed multiple orders simultaneously while maintaining attention to detail.
Education
University -
Cal State San Marcos
San Marcos, CA05-2027
Skills
- Order management
- Menu presentation
- Food and beverage knowledge
- Customer service
- Team collaboration
- Problem-solving
- Negotiation
- Creative thinking
- Strategic Thinking
Awards
Employee of the quarter - Hyatt
Timeline
IN-ROOM DINING SERVER
HYATT SEABIRD RESORT
06.2024 - 11.2025
University -
Cal State San Marcos