Samantha Sanchez
Tulsa,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Hodges Warehouse
09.2023 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Utilized microsoft excel to create weekly, monthly invoices, and emailed to the correct recipients.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Food Service Associate
Saint Francis Hospital
01.2023 - 07.2023
- Enhanced customer satisfaction by providing timely and efficient food service.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
Returns Processor
Macys Fullfillment Center
08.2019 - 10.2022
- Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies.
- Managed inventory control of returned items, ensuring accurate record-keeping and preventing stock discrepancies.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Enhanced picking efficiency by implementing an organized system for locating and retrieving items.
- Increased order accuracy with thorough attention to detail when reading and following pick lists.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed daily orders with expert picking and packing of shipments.
Education
High School Diploma -
Reseda Senior High School
Reseda, CA06.2004
Skills
- Product Knowledge
- Paperwork Processing
- Account Updating
- Call Management
- Scheduling
- Data Entry
Timeline
Customer Service Representative
Hodges Warehouse
09.2023 - Current
Food Service Associate
Saint Francis Hospital
01.2023 - 07.2023
Returns Processor
Macys Fullfillment Center
08.2019 - 10.2022
High School Diploma -
Reseda Senior High School
Similar Profiles
Ena ParkEna Park
Commercial Director at Hodges Warehouse & LogisticsCommercial Director at Hodges Warehouse & Logistics
Richard PattersonRichard Patterson
Welder at Hodges and Hodges EnterpriseWelder at Hodges and Hodges Enterprise
Taylor MoellerTaylor Moeller
RDA at Hodges and Hodges OrthodonticsRDA at Hodges and Hodges Orthodontics
Tricia GrinderTricia Grinder
Cardiac PCU Nurse at Saint FrancisCardiac PCU Nurse at Saint Francis
Kirby O’NeillKirby O’Neill
Reconciliation Account Specialist at Global Holdings LLCReconciliation Account Specialist at Global Holdings LLC