Samantha Sanchez
Los Angeles,CA
Summary
Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.
Overview
10
10
years of professional experience
Work History
Shop Keeper
LA Floralista LLC
10.2025 - 01.2026
- Managed inventory of flowers and supplies to ensure optimal stock levels and freshness.
- Collaborated with clients to understand preferences and deliver tailored floral solutions.
- Built a loyal clientele through excellent communication skills, consistently delivering above-and-beyond service that exceeded expectations.
- Managed inventory levels effectively, reducing waste through proper storage techniques and timely usage of perishable items.
- Increased sales by providing exceptional customer service, recommending suitable flowers and design styles based on client preferences.
- Collaborated with event planners to create stunning floral designs for weddings, corporate events, and other special occasions.
- Streamlined order processing by implementing an efficient system for tracking orders, resulting in improved accuracy and timely deliveries.
- Transported and set up floral arrangements for large-scale functions, funerals, and banquets.
- Managed route planning using GPS systems for efficient deliveries.
Store Associate
Pet N Joy
02.2022 - 08.2025
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
- Operated point-of-sale systems, processing transactions accurately and efficiently.
- Supported animal health by administering medications per veterinarian instructions and maintaining detailed records of treatments given.
- Handled cash register transactions accurately, ensuring prompt service during busy times at the checkout counter.
- Maintained accurate financial records including daily sales reports and cash drawer reconciliations, ensuring accountability within the store.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Collaborated with team members to maintain store visual standards and merchandising displays.
- Monitored sales trends, providing insights for product placement and promotional strategies.
- Provided daily care and feeding for various animal species, ensuring proper nutrition and health.
- Maintained cleanliness of animal habitats to promote hygiene and prevent disease outbreaks.
- Assisted in training new staff on animal handling and safety protocols to ensure compliance with regulations.
- Assisted customers in selecting appropriate pet supplies and products.
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
- Provided personalized service to customers by recommending products tailored to their individual pet''s needs, leading to increased customer loyalty.
StageHand
SAS
01.2021 - 01.2022
- Coordinated setup and teardown of stage equipment ensuring timely readiness for performances.
- Assisted in the construction of custom set pieces for a more immersive theater experience.
- Operated lighting and sound systems to enhance production quality and audience experience.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Ensured timely set-up and tear-down of stage equipment, leading to seamless transitions between performances.
Barista
Tiato Kitchen +Garden
01.2020 - 10.2020
- Crafted high-quality beverages with attention to customer preferences and seasonal offerings.
- Maintained cleanliness and organization of work station to ensure compliance with health standards.
- Provided exceptional customer service, effectively handling inquiries and resolving complaints.
- Operated espresso machines and coffee grinders, ensuring consistent product quality across all orders.
- Managed inventory levels of fruits and vegetables, minimizing waste through efficient ordering systems.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Housekeeper
Green Cleaners
08.2019 - 11.2019
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Swept and vacuumed floors, hallways and stairwells.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Sanitized bathrooms, kitchens and other germ-prone areas.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Maintained cleanliness and organization across various environments, ensuring high standards of hygiene.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Quality Control Inspector
Win Soon Inc
02.2019 - 08.2019
- Wrote detailed reports outlining performance, quality and defect rates.
- Immediately advised senior management of any concerns or problems.
- Adhered to all safety protocols to minimize equipment damage and avoid injuries.
Order Puller
Amir Transports
11.2018 - 02.2019
- Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Pulled products off shelves and followed instructions to box up orders according to customer specifications.
Warehouse Shipping Clerk
Melko Logistics
07.2018 - 11.2018
- Managed reception and lobby area, greeted visitors and responded to requests for information.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Inventory Control Clerk
ILADInc
10.2017 - 07.2018
- Tracked inventory and resolved issues to maintain accurate records.
- Scanned units to new locations using RF scanners
Cashier
Número Uno Markets
01.2016 - 10.2017
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Stayed up to date on current item discounts to support promotions.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answering questions and offering advice.
- Welcomed customers, offering assistance to help find necessary store items.
Education
High School Diploma -
Bell High Senior High
Bell, CA5 2010
Long Beach Bartending School
Long Beach, CASkills
- POS systems
- Inventory management
- Teamwork and collaboration
- Quality assurance
- Positive attitude
- Excellent customer service
- Efficient multitasking
- Cleanliness and sanitation
- Memory retention
- Catering experience
- Active listening
- Analytical thinking
Languages
English
Spanish
Timeline
Shop Keeper
LA Floralista LLC
10.2025 - 01.2026
Store Associate
Pet N Joy
02.2022 - 08.2025
StageHand
SAS
01.2021 - 01.2022
Barista
Tiato Kitchen +Garden
01.2020 - 10.2020
Housekeeper
Green Cleaners
08.2019 - 11.2019
Quality Control Inspector
Win Soon Inc
02.2019 - 08.2019
Order Puller
Amir Transports
11.2018 - 02.2019
Warehouse Shipping Clerk
Melko Logistics
07.2018 - 11.2018
Inventory Control Clerk
ILADInc
10.2017 - 07.2018
Cashier
Número Uno Markets
01.2016 - 10.2017
High School Diploma -
Bell High Senior High
Long Beach Bartending School