Samantha Santana
Warren
Summary
Accomplished server and bartender, adept at relationship building and time management. Enhanced guest satisfaction through proactive engagement and efficient service. Proven problem-solving abilities and safety awareness, contributing to a 20% increase in customer retention. Skilled in inventory management and maintaining a welcoming atmosphere.
20 plus years childcare experience as well.
Overview
10
10
years of professional experience
Work History
Server/Assistant Bartender
Delawear North
Detroit
04.2016 - 10.2025
- Delivering food and beverages to tables promptly.
- Monitored guest needs by checking in regularly to ensure satisfaction with service.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Supported inventory management by restocking supplies and notifying staff of low items.
Server/ bartender Madison Park Bowl 2021- Current
Madison Heights, Mi
- Delivering beverages to tables promptly.
- Make drinks.
- Maintain the cleanliness of the bar.
- Engage with customers to create a welcoming experience.
- Stocking and closing to achieve daily goals
Nanny 2004-2014
- Assisted children with daily routines and personal care activities.
- Prepared and served nutritious meals according to dietary guidelines.
- Maintained a safe and clean environment for children to play and learn.
- Supervised outdoor playtime, ensuring safety and encouraging social interaction.
- Planned age-appropriate crafts and games to stimulate creativity and imagination.
Education
High School Diploma -
Berkley High
Berkley, MI06-2007
Skills
- Relationship building
- Time management
- Toddler care experience
- Activity planning
- Meal preparation
- Safety awareness
- Potty training
- Outdoor activities
- Problem-solving abilities
Timeline
Server/Assistant Bartender
Delawear North
04.2016 - 10.2025
High School Diploma -
Berkley High