Performance-driven individual with over 2 years of experience in exceeding sales targets. Catalyzing revenue expansion through innovative sales approaches, ability to analyze solutions, and surpassing financial targets.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Teletech Corporations
Las Vegas
11.2022 - 02.2024
Provide product and service information and resolving product and service information
Answer member inquiries and resolve issues in a timely manner
Engaging in company goals to meet their needs and ensure max value from business
Make product recommendations/services to customers based on their needs and preferences.
Telemarketing Sales Representative
Hilton Grand Vacations
Las Vegas
09.2018 - 07.2020
Resolved customer concerns and issues with effective communication and critical thinking
Created strong client relationships by providing timely responses to information requests
Explained products and answered questions to encourage customers to complete purchases
Handled all prospects with courtesy and professionalism to establish and maintain high-level satisfaction.
Ride Attendant
New York New York
Las Vegas
08.2016 - 02.2018
Maintained safety by making patrons fasten belts, bars, or other safety devices
Observed patrons boarding vehicles to verify safe seating arrangements, prevent overcrowding, and check safety devices
Controlled ride's power and speed carefully to allow patrons to safely enjoy and disembark from attraction
Handled all administrative needs, including processing the ticket payments, issuing receipts and keeping detailed records of the daily attendance.
Sales Associate
Levis Strauss
Las Vegas
08.2015 - 11.2015
Provided accurate information to help customers quickly navigate store and acquire items for purchase
Welcomed guests and offered quick assistance to handle diverse needs
Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
Engaged customers and built connections to drive long-term sales.
Customer Support Specialist- Remoted at Ttec (TeleTech) - HealthCare SolutionsCustomer Support Specialist- Remoted at Ttec (TeleTech) - HealthCare Solutions