Samantha Scheurn
Santa Cruz,CA
Summary
Dedicated professional with over two decades of leadership experience in dynamic law enforcement settings. Adept at quickly assessing needs, adapting to evolving circumstances, being an independent thinker, having exceptional organizational skills, and delivering exceptional customer service, with a focus on building positive relationships.
Overview
27
27
years of professional experience
Work History
Public Safety Operator - Trainee
Tulsa Police Department
Tulsa, USA
01.2024 - 03.2025
- City of Tulsa comprehensive geography training.
- Oklahoma State law training.
Police Dispatcher
Tulsa International Airport Police Department
Tulsa, USA
04.2024 - 06.2024
- Responsible for answering emergency and non-emergency calls utilizing the Computer Automated Dispatch system.
- Prioritize and dispatch calls for service to officers in the field.
- Responsible for entering information into local and national databases.
Background Screening Specialist, Public Records
Shield Screening
04.2022 - 04.2024
- Performed State, County and Federal criminal searches.
- Processed Federal and State Public Record searches.
- Researched Criminal Records utilizing County and National Databases and delivered completed reports.
- Responsible for ensuring accurate and prompt turnaround notes determining the adjudication results on an applicant.
- Ability to meet personal and team qualitative and quantitative production goals.
- Ability to work effectively and accurately within a faced paced, deadline-driven environment.
Operations Administrative Assistant
Citizen Energy
09.2021 - 12.2021
- Provided support to the Chief Operations Officer (COO) and Engineering Division.
- Prepared daily reports for the COO and Operations meetings.
- Responsible for preparing daily reports for the operations division, scheduling and preparing or daily meetings.
- Assisted the COO and Engineering Division with various assignments, as needed.
Cashier
Sprouts Farmers Market
03.2021 - 09.2021
- Process customer orders in a timely, accurate and professional manner efficient manner.
- Provide exceptional customer service.
- Process customer payments.
- Assist management with resolving customer complaints.
- Maintain ongoing communication with supervisors and management team.
Crime Prevention Specialist
El Cajon Police Department
El Cajon, USA
12.1997 - 08.2020
- Managed and coordinated the Crime-Free Multi-Housing program (CFMH) for the El Cajon Police Department and the City of El Cajon.
- Primary point of contact for the El Cajon Police Department's Crime Prevention Programs.
- Managed, coordinated, and conducted crime prevention training for apartment managers, property owners, and local law enforcement personnel.
- Organized and conducted crime prevention presentations for community outreach organizations.
- Managed and coordinated community outreach events, crime prevention booths, National Night Out, the El Cajon Police Department Citizens' Police Academy, and the El Cajon Police Teen Academy.
- Responsible for scheduling speakers, preparing materials, and handling press releases for training classes and community events.
- Maintained files and databases for criminal statistics, training classes, and other events.
- Prepared administrative and statistical reports for the Chief of Police and the City Council.
- Worked closely with vendors, and wrote contracts for special events.
- Collaborated with non-profit organizations, identifying and addressing community concerns.
- Managed and supervised the El Cajon Police Department Senior Volunteer Program.
- Worked in a high-paced, confidential, and ever-changing environment.
Police Services Officer
El Cajon Police Department
El Cajon, USA
12.2005 - 09.2006
- Responsible for taking criminal crime reports, traffic accident reports, collecting evidence and investigating crimes.
- Entered evidence into local and national crime databases.
- Performed other duties, as needed.
Police Dispatcher
El Cajon Police Department
El Cajon, USA
12.1997 - 12.2005
- Responsible for answering emergency and non-emergency calls utilizing the Computer Automated Dispatch system.
- Screened, prioritized and transmitted emergency and non-emergency communications to officers in the field.
- Monitored various radio frequencies and alarm systems.
- Performed other duties, as needed.
Skills
- Attention to detail
- Multitasking
- Time management
- Interpersonal skills
- Written and verbal communication skills
- Problem-solving
- Conflict resolution
Accomplishments
- Distinguished Community Service Award – 2009
- Employee of the Month (6x)
- Meritorious Unit Awards
Community & Leadership Roles
- President, El Cajon Municipal Employee Association
- Director, California Crime Prevention Officers Association
- Secretary, International Crime Free Association
- Member, Chief of Police Awards Committee
- Crisis Negotiation Team Member
Education & Certifications
- Basic & Advanced Crime Prevention Through Environmental Design
- Certified International Crime Free Trainer
- Leadership East County Graduate
- Basic Dispatcher Training
- Strategies for Managing Conflict in the Community
- 7 Habits of Highly Effective Law Enforcement
Websites
References
References available upon request.
Timeline
Police Dispatcher
Tulsa International Airport Police Department
04.2024 - 06.2024
Public Safety Operator - Trainee
Tulsa Police Department
01.2024 - 03.2025
Background Screening Specialist, Public Records
Shield Screening
04.2022 - 04.2024
Operations Administrative Assistant
Citizen Energy
09.2021 - 12.2021
Cashier
Sprouts Farmers Market
03.2021 - 09.2021
Police Services Officer
El Cajon Police Department
12.2005 - 09.2006
Police Dispatcher
El Cajon Police Department
12.1997 - 12.2005
Crime Prevention Specialist
El Cajon Police Department
12.1997 - 08.2020
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