Samantha Schultz
Summary
Have been a restaurant manager for 5 years, enhancing operational efficiency and customer satisfaction through expert multitasking and robust team leadership. Skilled in food safety and inventory management, significantly improved service standards and fostered a culture of excellence and collaboration. Previously, I mostly did FOH work as a server, bartender, and trainer. I have worked in the food industry 20+ years and am familiar in all areas of the restaurant.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Red Robin
10.2021 - 05.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Handled all catering orders efficiently
General Manager
Shari's Cafe And Pies
05.2017 - 10.2022
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Reviewed and approved employee schedules and timesheets.
- Oversaw all training
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Operations Management
- Team Collaboration and Leadership
- Attention to Detail
- Policy and Procedure Enforcement
Certification
Current Food handlers and liquor permit
Timeline
Kitchen Manager
Red Robin
10.2021 - 05.2024
General Manager
Shari's Cafe And Pies
05.2017 - 10.2022
Current Food handlers and liquor permit
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