Samantha Schwartz

Tampa,FL

Summary

Computer Science student with a concentration in Data Analytics with hands-on experience with SQL and Excel-based data analysis. Skilled in identifying patterns, generating reports, and supporting data-driven decision making. Proven leadership and problem-solving experience from managing teams and operations in fast-paced environments. Seeking a data analytics internship to apply technical and analytical skills to real-world business problems.

Overview

years of professional experience

Work History

Customer Service Representative – Insurance

USAA

04.2023 - Current

Analyze customer policy and billing data to provide accurate insurance recommendations
Interpret underwriting, policy, and payment data to resolve moderately complex account issues
Utilize internal systems to review risk factors and ensure compliance with regulatory policies
Communicate data-driven insights to customers regarding coverage and financial protection

Assistant Manager

MUV FL

01.2020 - 04.2023

Analyzed inventory and sales data to support operational decision-making
Produced regular inventory, sales, and profitability reports for upper management
Managed inventory tracking and conducted routine product audits
Implemented operational procedures that improved team efficiency and workflow

Nanny

Private Family Client

02.2017 - 12.2019

Retail Associate

The Walt Disney Company

10.2015 - 04.2017

Education

Bachelor of Science - Computer Science – Concentration in Data Analysis

Southern New Hampshire University (SNHU)

03.2027

Skills

Programming: SQL
Data Analysis: Microsoft Excel (Pivot Tables, Data Cleaning, Functions), Data Visualization
Databases: Relational databases, SQL querying
Other: Data structures, regression analysis, analytical problem solving

Customer relationship management (CRM)
Typing proficiency
Technical troubleshooting

Timeline