Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Samantha Seiler

Samantha Seiler

Goose Creek

Summary

Dynamic Store Manager with a proven track record at SKECHERS Factory Outlet, excelling in customer service and team leadership. Enhanced sales through innovative merchandising and implemented a successful loyalty program, boosting repeat business. Detail-oriented and strategic thinker, skilled in inventory management and conflict resolution, fostering a supportive work environment.

Overview

19
19
years of professional experience

Work History

Store Manager

Shoe Department
08.2025 - Current
  • Assisted in daily store operations, ensuring efficient customer service and merchandise presentation.
  • Learned inventory management processes, supporting stock organization and replenishment efforts.
  • Collaborated with team members to maintain cleanliness and safety standards throughout the store.
  • Engaged with customers to understand needs, providing product recommendations and resolving inquiries.
  • Supported promotional events by setting up displays and ensuring adequate product availability.

Store Manager

SKECHERS Factory Outlet
06.2022 - 08.2024
  • Adapted quickly to new systems for sales tracking and reporting, enhancing operational efficiency.
  • Participated in training sessions to develop product knowledge and improve service delivery skills.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.

Multi Store Manager

SKECHERS Factory Outlet
07.2017 - 06.2022
  • Oversaw daily operations across multiple store locations, ensuring adherence to company policies and standards.
  • Trained and mentored staff, enhancing team performance and service quality.
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends, informing strategic decision-making for promotions and product placement.
  • Increased overall store performance by implementing effective sales strategies and staff training programs.

Receptionist

Practically Frivolous
06.2006 - 09.2009
  • Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
  • Coordinated communication between clients and stylists to enhance service delivery efficiency.
  • Handled cash transactions accurately while maintaining financial records and receipts.
  • Organized salon workflow by prioritizing appointments and optimizing stylist schedules.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
  • Processed payments accurately, handling cash transactions and balancing daily sales reports.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Reduced no-shows by implementing reminder calls or text messages for upcoming appointments.
  • Boosted salon revenue by upselling salon products and services during appointment bookings.
  • Ensured a welcoming atmosphere for clients through maintaining a clean and well-organized reception area.

Education

High School Diploma -

Dixie Hollins High School
St. Petersburg, FL

No Degree - Cosmetology

Kenneth Shuler
Goose Creek, SC
07-2026

Skills

  • Customer service
  • Multitasking and organization
  • Team leadership
  • Friendly and positive
  • Recruitment and hiring
  • Policies and procedures
  • Strategic thinker
  • Loss prevention
  • Detail-orientated
  • Natural hair care
  • Outstanding client retention
  • Balayage technique
  • Sanitation practices
  • Conflict resolution skills
  • Highlights and lowlights specialist

Timeline

Store Manager

Shoe Department
08.2025 - Current

Store Manager

SKECHERS Factory Outlet
06.2022 - 08.2024

Multi Store Manager

SKECHERS Factory Outlet
07.2017 - 06.2022

Receptionist

Practically Frivolous
06.2006 - 09.2009

High School Diploma -

Dixie Hollins High School

No Degree - Cosmetology

Kenneth Shuler

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