Samantha Siegrist
Dayton,KY
Summary
Assisted in creating a friendly atmosphere through effective communication and interpersonal skills. Supported administrative functions by organizing schedules and managing office tasks. Contributed to a positive customer experience by applying knowledge of service principles and office software.
Overview
5
5
years of professional experience
Work History
Healthcare Coordinator
Dentists of Eastgate
Cincinnati, OH
03.2025 - Current
- Serve as the primary point of contact between patients and the dental care team, ensuring clear communication and a positive patient experience.
- Coordinate patient appointments, follow-ups, referrals, and treatment plans to maximize schedule efficiency and continuity of care.
- Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
- Collaborate with dental professionals to ensure timely completion of treatment plans and verify insurance eligibility and benefits.
- Manage billing, claims submission, and pre-authorizations with dental insurance providers.
- Support the front office team with scheduling, answering calls, and managing patient intake and check-out processes.
Assistant Team Leader
European Wax Center
Newport, KY
04.2024 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Manager in Training / Key Holder
Abercrombie & Fitch
Cincinnati
05.2021 - 07.2023
- Managed all aspects of running business in the Kenwood Mall retail store location
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development.
- Human Resources
- Store Operations
- Visual Merchandising
- Managed staffing needs, including hiring, training, and mentoring new employees for optimal performance in the assembly process.
Education
University of Cincinnati
Cincinnati, OH08-2023
Skills
- Microsoft Office
- Detail Oriented
- Problem-solving
- Appointment scheduling
- Patient Communication & Education
- EPIC
- DTX
- Sales
Timeline
Healthcare Coordinator
Dentists of Eastgate
03.2025 - Current
Assistant Team Leader
European Wax Center
04.2024 - 02.2025
Manager in Training / Key Holder
Abercrombie & Fitch
05.2021 - 07.2023
University of Cincinnati