Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Samantha Silva

Westfield,NJ

Summary

Adaptable professional with a versatile background in customer service and team coaching. Recognized for fostering inclusivity and sportsmanship while maintaining high standards of service and efficiency in all tasks.

Overview

3
3
years of professional experience

Work History

Customer Service

La Famiglia Sorrentos
Westfield, NJ
06.2024 - Current
  • Delivered superior customer service by responding to inquiries and complaints.
  • Answered the phones and took customers orders
  • Worked at the register to check customers out
  • Helped to clean the restaurant and make sure everything was in order

Cheerleading Coach

Westfield Competition Cheer
Westfield, NJ
08.2023 - 12.2025
  • Developed and implemented training programs to enhance cheerleading techniques and performance standards.
  • Coordinated team schedules, ensuring effective communication and collaboration among athletes and coaching staff.
  • Fostered a positive team culture by promoting inclusivity, sportsmanship, and personal growth among athletes.
  • Maintained high standards of sportsmanship by modeling exemplary behavior both on and off the field.
  • Evaluated individual athlete performance regularly to provide targeted feedback for improvement in skills and technique.
  • Developed and executed captivating routines for various sporting events, pep rallies, and competitions.

Clerical Worker

St. Helens Roman Catholic Church
Westfield, NJ
11.2023 - 01.2025
  • Managed administrative tasks, ensuring efficient operations within the church office.
  • Organized and maintained accurate records for parishioner information and donations.
  • Provided exceptional customer service, addressing inquiries from community members and visitors.
  • Trained new staff on clerical procedures, enhancing team efficiency and knowledge retention.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Education

High School Diploma -

Westfield High School
Westfield, NJ

Skills

  • Outstanding customer service
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Order taking
  • Cash register systems
  • Cash handling expertise

Accomplishments

  • Westfield Youth Police Academy Leadership award in 2024

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Youth Development Programs
  • Volunteer Work
  • Gym Workouts
  • Team Sports
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Customer Service

La Famiglia Sorrentos
06.2024 - Current

Clerical Worker

St. Helens Roman Catholic Church
11.2023 - 01.2025

Cheerleading Coach

Westfield Competition Cheer
08.2023 - 12.2025

High School Diploma -

Westfield High School