Samantha Simon
Parrish,AL
Summary
Dedicated, dependable and professional with experience in customer service, healthcare, leadership, and logistics. Currently serving as a mail carrier with strong time management, communication, and organizational skills while providing reliable service to the community. Previous experience as a Certified Nursing Assistant (CNA) developed compassion, patience, attention to detail, and the ability to work effectively in fast-paced environments. Management experience includes supervising daily operations, leading teams, handling customer concerns, and maintaining productivity and efficiency. Known for being hardworking, adaptable, professional, and committed to delivering excellent service in every role.
Overview
1
1
Certification
16
16
years of professional experience
Work History
RCA
USPS, United States Postal Service
Dora, AL
11.2020 - Current
- Delivered mail efficiently across designated routes, ensuring timely service to residents and businesses.
- Sorted and organized incoming mail for optimal distribution, enhancing workflow efficiency.
- Maintained accurate records of deliveries and pickups, ensuring accountability and traceability.
- Assisted in training new mail carriers on route navigation and delivery protocols.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
Store Manager
Murphy Express
Hueytown, AL
03.2012 - 12.2019
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Developed staff schedules to maintain optimal coverage and enhance productivity during peak hours.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
CNA
Walker Baptist Medical Center
Jasper, AL
02.2010 - 02.2012
- Provided compassionate care to patients, assisting with daily activities and personal hygiene.
- Monitored vital signs, documenting changes and reporting to nursing staff promptly.
- Supported infection control protocols, ensuring a clean and safe environment for patients.
- Assisted in patient mobility, utilizing proper techniques and equipment for safety.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
High School Diploma -
Cordova High School
Cordova, AL05-2004
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
- Mail sorting
- Hand-eye coordination
- Patient care
- Patient confidentiality
- Order of draw
- Venipuncture
- Customer service
- Employee training
- Recruitment and hiring
Certification
- PT - Phlebotomy Technician
- Workforce Solutions and Economic Development Training - [April 30,2026]
Timeline
RCA
USPS, United States Postal Service
11.2020 - Current
Store Manager
Murphy Express
03.2012 - 12.2019
CNA
Walker Baptist Medical Center
02.2010 - 02.2012
High School Diploma -
Cordova High School