Samantha Sinecoff
Colorado Springs,CO
Summary
Customer-focused professional willing to go the extra mile to meet customer needs, increase satisfaction, and promote loyalty. Expertly handles diverse concerns with a solution-focused mindset and attention to detail. Excels in research, documentation, and problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Service/Sales Marketing
Miss Trish’s Wellness Teachings and Techniques
06.2022 - 05.2023
- Developed an understanding of all products available in order to provide accurate information to customers.
- Provided excellent customer service by engaging in friendly conversations with patrons.
- Tracked daily sales activities using computerized systems.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
Flight Attendant
World Atlantic Airlines
Miami, FL
07.2015 - 09.2016
- Responsible for the safety, security, and comfort of passengers from pre-boarding the aircraft until they reach their destination
- Performed safety demonstration & briefed passengers with special needs & passengers who bravely assign themselves in emergency exit rows
- Represented the airline while providing top of the line customer service to all passengers including food/beverage service until they reached their destination
Medical Assistant
Valley Day and Night Clinic
Brownsville, TX
10.2014 - 06.2015
- Vital signs and daily charting
- Perform injections and take blood samples
- Run test for blood and urine samples
- Assist with first aid, staple and suture removals
Sales Associate
International Bank of Commerce
Brownsville, TX
06.2010 - 08.2011
- Daily deposits, complete daily logs for new accounts
- Client assistance with account balances and account questions
- Process new banking accounts greet customers data entry
- Close out active accounts
Education
Bachelor of Applied Science (B.A.Sc.) - Interdisciplinary Studies -
Columbus State University
05.2024
Associate of Arts and Sciences (A.A.S.) - Modern Language -
Central Texas College
08.2021
Skills
- Strong Work Ethic
- Appointment Scheduling
- Goal-Oriented
- Sales Reporting
- Account Management
- Marketing Promotions
- Client Relationship Building
- Product Knowledge
- Payment Processing
- Complaint Handling
Certification
- Child Development Associate
Timeline
Customer Service/Sales Marketing
Miss Trish’s Wellness Teachings and Techniques
06.2022 - 05.2023
Flight Attendant
World Atlantic Airlines
07.2015 - 09.2016
Medical Assistant
Valley Day and Night Clinic
10.2014 - 06.2015
Sales Associate
International Bank of Commerce
06.2010 - 08.2011
Bachelor of Applied Science (B.A.Sc.) - Interdisciplinary Studies -
Columbus State University
Associate of Arts and Sciences (A.A.S.) - Modern Language -
Central Texas College
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