SAMANTHA SMITH

• Ensured cleanliness and organization of guest rooms and public areas, adhering to Hilton standards.
• Collaborated with housekeeping team to optimize workflow and maintain high levels of guest satisfaction.
• Trained new staff on cleaning procedures, safety protocols, and efficient use of cleaning equipment.
• Monitored inventory levels of cleaning supplies, facilitating timely reordering to prevent shortages.
• Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
• Inspected guest rooms for quality assurance, ensuring adherence to Hilton's high standards.
• Collaborated with housekeeping team to optimize workflow and improve operational efficiency.
• Trained new staff on best practices for cleaning techniques and safety protocols.
• Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
• Implemented new cleaning procedures that reduced turnaround time for room preparation.
• Provided exceptional customer service by addressing guest inquiries and requests promptly.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Open restaurants, i have Prepared meals in a fast-paced kitchen environment.,Maintained cleanliness of dining and kitchen areas. been a Provided excellent customer service as a waitress., Crafted cocktails and managed bar inventory. and a Greeted and seated guests as a hostess., I did it all for years.

• Ensured compliance with food safety and sanitation regulations during food preparation.