Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Legal Assistant/Receptionist Intern
Seaside Law PC
07.2024 - 08.2024
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Paraprofessional
360 Degree Therapy
09.2022 - 06.2024
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Receptionist
Massage Envy
03.2022 - 09.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist
Pacifica Senior Living
07.2021 - 03.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved residents problems and complaints.
Responded to inquiries from callers seeking information.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained visitor log for entering and leaving facility for security purposes.
Office Assistant
Hathaway Law Firm
08.2020 - 05.2021
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
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