KAROLY CARCAMO FLORES
Houston,TX
Summary
Dedicated and bilingual professional (English and Spanish) with experience in legal support, customer service, tax preparation, notary services, and vehicle title transfers. Highly organized, detail-oriented, and committed to providing excellent client service while maintaining accuracy and confidentiality. Able to work efficiently in fast-paced office environments and communicate effectively with clients from diverse backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Assistant | Customer Service Representative | Receptionist
Crecen
Houston, TX
09.2021 - 01.2026
- Assisted attorneys with the preparation and organization of legal documents.
- Communicated with clients in both English and Spanish.
- Scheduled appointments and managed office calendars.
- Answered multi-line phone systems and greeted clients professionally.
- Prepared and maintained confidential client files.
- Provided administrative and clerical support to attorneys and office staff.
- Delivered excellent customer service by responding to client inquiries and resolving concerns.
- Managed office correspondence, document filing, and data entry.
- Assisted clients with immigration-related documentation and general office procedures.
Skills
- Client Relations
- Legal Document Preparation
- Administrative Support
- Office Management
- Customer Service
- Data Entry
- Appointment Scheduling
- Records Management
- Confidential Document Handling
- Fast learner
Certification
- Notary Public Certification
- Tax Preparer Training
- Immigration Legal Assistant Training
- Texas Title Transfers Course
Languages
Spanish: Native
English: Fluent
Timeline
Legal Assistant | Customer Service Representative | Receptionist
Crecen
09.2021 - 01.2026