Samantha Sorenson
Travis AFB,CA
Summary
I grew up working for ranches, barns and pony rides/ petting zoos. In doing so, I've learned to be hard working, patient, and understanding. I've worked worked with all types of people, young and old. I can get along with anyone.
I'm willing to learn how to best do any job, and then pass on that knowledge to incoming employees. I will take on any role and will continue to work hard until the job is accomplished.
Overview
17
17
years of professional experience
Work History
Volunteer Barn Attendant
Bella Ranch
Spring, Texas
02.2022 - 08.2023
- Cleaned, groomed and fed horses.
- Collaborated with other staff members to provide quality care for all animals living in the barn facilities.
- Identified signs of illness or distress in animals and took appropriate action to address issues promptly.
- Monitored horse behavior during rides to ensure safety of riders and horses alike.
- Held horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.
Sales Associate
Deseret Book
Fair Oaks, CA
03.2009 - 08.2011
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
Pony Ride Worker
Susie's Zoo and Ponies Too
Lincoln , CA
06.2006 - 09.2010
- Trained new staff members on procedures related to providing safe pony rides.
- Resolved customer complaints quickly and efficiently in a professional manner.
- Fostered a positive environment that was enjoyable for both riders and ponies.
- Monitored rider behavior to ensure compliance with rules and regulations.
- Followed instructions given by supervisor regarding operations management tasks.
- Greeted customers and answered questions regarding pony rides.
- Also worked and maintained the petting zoo.
- Attention to detail, keeping the area clean and safe.
- Able to converse with people of all ages and walks of life.
Education
Some College (No Degree) - General Studies
Sierra College
Rocklin, CASkills
- Customer Assistance
- Payment Collection
- Product Recommendations
- Payment Processing
- Cash Register Operation
- Customer Service
- Cash Handling
- Conflict Resolution
- Customer Relations
- Organizational abilities
- Written and verbal communication
- Merchandise Restocking
- Currency counting
- Money Handling
- Sales experience
- Social Perceptiveness
- Positive Attitude
- Compassionate Caregiving
Timeline
Volunteer Barn Attendant
Bella Ranch
02.2022 - 08.2023
Sales Associate
Deseret Book
03.2009 - 08.2011
Pony Ride Worker
Susie's Zoo and Ponies Too
06.2006 - 09.2010
Some College (No Degree) - General Studies
Sierra College