Samantha Soto
14600 Anton St, El Paso ,TX
Summary
Highly organized and detail oriented professional with experience coordinating fast paced operations, managing inventor, maintaining documentation, and supporting team performance. Proven ability to multitask, meet deadlines, train staff, and communicate effectively with diverse teams. Seeking to transition into a Construction Project Coordinator role to support scheduling, documentation control, vendor coordination, and project tracking.
Overview
5
5
years of professional experience
Work History
Bartender Trainer
Better Days
1188 N Yarbrough Suites H & I
11.2024 - Current
- Trained and onboarded new team members on procedures, compliance standards, and customer engagement
- Managed cash handling and end of day reconciliation with accuracy
- Maintained inventory levels and monitored supply usage to prevent shortages and reduce waste
- Coordinated high volume service operations in a fast paced environment, managing simultaneous orders and prioritizing tasks efficiently
Front Desk Receptionist
Envision Hospice & Home Care
8929 Viscount Blvd
09.2023 - 01.2024
- Greeted and assisted patients, ensuring a welcoming and supportive environment
- Managed multi-line phone system, directing calls efficiently to appropriate departments
- Scheduled patient appointments, optimizing calendar for healthcare staff availability
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
- Organized and maintained files and records to ensure up-to-date documentation.
Sales Agent
Alorica
1440 Goodyear Dr
02.2021 - 01.2022
- Managed high volume inbound calls while maintaining performance metrics and service level agreements
- Documented customers interactions and escalated complex issues to appropriate departments
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Informed customers of promotions to increase sales productivity and volume.
- Recorded accurate and efficient records in customer database.
Education
High School Diploma -
El Dorado High Scool
El Paso, TX05.2019
Skills
- Team training and onboarding
- Inventory and resource management
- Documentation and Reporting
- Client communication
- Bilingual in English & Spanish
Languages
English
Spanish
Timeline
Bartender Trainer
Better Days
11.2024 - Current
Front Desk Receptionist
Envision Hospice & Home Care
09.2023 - 01.2024
Sales Agent
Alorica
02.2021 - 01.2022
High School Diploma -
El Dorado High Scool