Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Samantha Stage

Chandler,AZ

Summary

Motivated Shift Supervisor enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs to deliver the Starbucks experience

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Starbucks
Chandler, AZ
05.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Evaluated and performed equipment maintenance to support operational goals.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Identified needs of customers promptly and efficiently.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Barista

Starbucks
Chandler, AZ
03.2014 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Addressed and resolved customer concerns to Maintain the Starbucks experience.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Described menu items to customers and suggested appealing products.
  • Stocked customer service stations with paper products or beverage preparation items.

Education

High School Diploma -

Henry Sibley High School
West Saint Paul, MN
06-2012

Skills

  • Customer-Oriented
  • Staff Motivation
  • Policy Enforcement
  • Strategic Thinking

Affiliations

  • Photography
  • Volunteering
  • Outdoor Enthusiast

Timeline

Shift Supervisor

Starbucks
05.2023 - Current

Barista

Starbucks
03.2014 - Current

High School Diploma -

Henry Sibley High School

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Samantha Stage