Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Samantha Stapley

Colorado Springs,CO

Summary

Self-motivated professional highly experienced in guest and associate services. Pleasant personality coupled with talents in customer/associate relations, and problem-solving. Outgoing when greeting and communicating with others to maintain a positive atmosphere.

Overview

7
7
years of professional experience

Work History

Process Assistant

Amazon
Colorado Springs, Colorado
09.2023 - 10.2024
  • Monitored system performance on a regular basis to ensure optimal operation.
  • Monitored process performance to ensure compliance with established standards.
  • Provided support to team members in resolving process-related issues.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Provided technical assistance during system upgrades.

Front Desk Receptionist

AZ Dental
Phoenix, AZ
01.2018 - 11.2018
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Education

Associate of Science - Dental Hygiene

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Procedure Support
  • Patient schedule management
  • Management Support
  • Inventory Management
  • Skilled in Organizational and Sterilization procedures
  • Extremely Cooperative
  • Performs well in team settings
  • Will go above and beyond when needed

Affiliations

  • I am a hobbyist of many interests including volunteering/ attending my Local Church, organizing fundraisers, and keeping a small book club.

Timeline

Process Assistant

Amazon
09.2023 - 10.2024

Front Desk Receptionist

AZ Dental
01.2018 - 11.2018

Associate of Science - Dental Hygiene

Pikes Peak Community College

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Samantha Stapley