Harold Paulino Aquino
Queens
Summary
Highly organized Process Assistant with background in managing workflow, streamlining processes and maintaining documentation. Skilled at coordinating tasks, improving efficiency and implementing process improvements. Known for solid leadership skills, ability to work under pressure and prioritize tasks efficiently. Significant contributions include developing innovative strategies that optimize productivity and enhance operational effectiveness.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
Work History
Process Assistant
Amazon
Carteret
03.2023 - Current
- Supervise daily operations, guide associates, ensure production goals are met, and maintain workflow efficiency by handling tasks like assigning duties, coaching staff, tracking metrics, troubleshooting issues, and ensuring safety compliance, while also performing production work as needed.
Freezer Department Manager
Food Bazaar Supermarket
Queens
05.2022 - 03.2023
- Managed daily operations to ensure efficient store functionality.
- Supervised staff to maintain high-quality customer service standards.
- Implemented inventory management practices to optimize stock levels.
Overnight Stocker
BJ's Wholesale
Queens
09.2021 - 05.2022
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized backroom inventory to maintain efficient storage and retrieval processes.
- Assisted team members in unloading and sorting incoming shipments effectively.
Manager
McDonald's
Queens
09.2015 - 06.2020
- Led team meetings to enhance communication and collaboration.
- Managed project timelines and resources to ensure smooth operations.
- Coordinated training programs for new employees on company procedures.
Education
Associate in Computer Science - Computer Science
Cunny Borough Manhattan Community College
New York, NY 09.2015 - 06.2018
Newcomers High School
Queens, New YorkSkills
- Team supervision
- Workflow optimization
- Performance metrics
- Safety compliance
- Customer service
- Staff training
- Inventory management
- Time management
- Process improvement
- Problem solving
- Effective communication
- Leadership development
- Conflict resolution
- Coaching techniques
- Decision making
- Process documentation
- Workflow management
- Six sigma techniques
- Stakeholder communication
- Supplier relations
- Safety management
- Scheduling coordination
- Performance monitoring
- Attendance tracking
- Management support
- Client confidentiality
- Accounting cycle
- Reporting and documentation
- Staff mentoring and coaching
- Data entry
- Experienced with [technology]
- Calculations and analysis
- Monthly financial statements
- Technical proficiency
- Inventory systems
- Typing speed
- Procedure development
- Appointment scheduling
- Business writing
- Teamwork
- Meeting planning
- Spreadsheet creation
- Supply inventory control
- Multitasking and time management
- Administrative support
- Attention to detail
- Human resource laws
- Database management
- Transporting files
- Adaptability and flexibility
- Continuous improvement
- Labor relations
- Applicant tracking systems
Timeline
Process Assistant
Amazon
03.2023 - Current
Freezer Department Manager
Food Bazaar Supermarket
05.2022 - 03.2023
Overnight Stocker
BJ's Wholesale
09.2021 - 05.2022
Manager
McDonald's
09.2015 - 06.2020
Associate in Computer Science - Computer Science
Cunny Borough Manhattan Community College
09.2015 - 06.2018
Newcomers High School