Samantha Staver
Brownstownship,MI
Summary
Driven finance and banking professional effective at maximizing customer service opportunities while exceeding individual performance goals. Community reputation for industry knowledge and high levels of integrity in loan processing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Real Estate Processor
Extra Credit Union
Warren, MI
05.2019 - Current
- Prepared documents for 30+ closings and handled complete disbursement and follow up of escrow transactions.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Mortgage Loan Originator
Quicken Loans
Detroit, MI
04.2018 - 04.2019
- Negotiated mortgage terms, audited mortgages, advised members on financial decisions
- Interviewed 10-15 applicants daily to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
Team Leader
Target Corporation
Madison Heights, MI
11.2014 - 04.2018
- Conducted training and mentored over 30 team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Sales Associate
Payless Shoe Stores
Madison Heights, MI
06.2012 - 09.2014
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized dozens of racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Arts - Business Administration
Oakland Community College
Bloomfield Hills, MI05.2021
High School Diploma -
Royal Oak High School
Royal Oak, MI06.2012
Skills
- Closing Documentation
- Credit Bureau Contact
- Loan Application Preparation
- Federal Laws
- Referral Network Development
- Collateral Value Checks
- Government Standards
- Employee Timesheet Processing
- Wealth Planning
- Credit Verification
- Real Estate Lending Processes
Accomplishments
Registered and licensed with the Nationwide Multistate Licensing System.
- Achieved the biggest sales goal in the Credit Union's history by closing 19 Million in loans.
- Passed the mortgage SAFE test and licensed and registered with the Nationwide Multistate Licensing System
- Graduated Cum Laude with honors while attending Oakland Community College
Affiliations
National Credit Union Administration
Certification
- Licensed Mortgage Loan Originator - [April of 2018-2019]
- Student Ambassador People To People Program, -May of 2012
Timeline
Real Estate Processor
Extra Credit Union
05.2019 - Current
Mortgage Loan Originator
Quicken Loans
04.2018 - 04.2019
Team Leader
Target Corporation
11.2014 - 04.2018
Sales Associate
Payless Shoe Stores
06.2012 - 09.2014
Associate of Arts - Business Administration
Oakland Community College
High School Diploma -
Royal Oak High School
- Licensed Mortgage Loan Originator - [April of 2018-2019]
- Student Ambassador People To People Program, -May of 2012
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