Summary
Overview
Work History
Education
Skills
well-adjustable
Timeline
Generic

Samantha Steadman

Olean,NY

Summary

outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. creative planner with gift for keeping children engaged long-term with fun activities.

organized and dependable candidate successful at managing priorities with a positive attitude. willingness to take on added responsibilities to meet individual and/or team goals. hardworking and passionate job seeker with a strong organizational skill eager to secure entry-level position. ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Cutco Cutlery
Olean, NY
05.2024 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries via phone, email, and chat.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Army National Guard

Army National Guard NY
Olean, NY
04.2023 - Current
  • Tested vehicle performance using diagnostic tools to identify mechanical problems.
  • Kept shop area clean at all times through sweeping floors, wiping down work benches and disposing of hazardous waste properly.
  • Diagnosed faults or malfunctions using computerized and other testing equipment to determine extent of repair required.
  • skilled at working independent and collaboratively in a team environment.
  • self-motivated with a strong sense of personal responsibilities.
  • proven ability to learn quickly and adapt to new and stressful situations.
  • worked well in a team setting , providing support and guidance.
  • managed time efficiently in order to complete tasks within deadlines.
  • organized and detail-oriented with a strong work ethic.

Child Care Assistant

YMCA of twins tiers
Olean, NY
12.2022 - Current
  • Maintained accurate records of daily attendance and other related information.
  • Provided guidance on social interaction among peers within the group setting.
  • Carried out regular inspections of premises to ensure health and safety standards are met.
  • Performed light housekeeping duties such as tidying up toys after playtime is over.
  • Maintained a clean, organized classroom environment conducive to learning.
  • enhanced children's emotional well-being by creating a nurturing and supportive environment.
  • communicate well with parents regarding childs behavior, daily activities and concerns.
  • ensured physical safety of children by closely supervising during indoor and outdoor activities.
  • improved on communication skills among children through group games, individual activities and role-playing exercises
  • take what a child has to say, want, or is concerned about and let them know im there to listen, then guide them to do the right thing and help with a situation.
  • skilled at helping children through a upsetting situation and can help them getting confidence back and there breathing back under control if upset.

Kitchen Staff Member

3 C's Catering
Olean, NY
04.2024 - 08.2024
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
  • Maintained cleanliness of work areas throughout shift.
  • Operated various kitchen appliances such as mixers, slicers, ovens, grills .
  • Cleaned and sanitized frequently to maintain health code standards.

Education

High School Diploma -

Portville Junior-Senior High School
Portville, NY
06-2023

Skills

  • care-planning
  • punctuality
  • age-appropriate activities
  • child development
  • special needs care
  • child safety and security
  • health and safety
  • verbal and written communication
  • physical fitness
  • team player
  • team training
  • honest and dependable
  • distress situations
  • maintain a positive behavior
  • Product Knowledge
  • Customer Relations
  • Researching
  • Staff Training
  • Microsoft Outlook
  • Active Listening
  • Flexible and Adaptable
  • Organizational Skills

well-adjustable

As a young adult i have found ways of balancing the different aspects that i have taken on in life. these consists of when i was in high school i was a 2 sport player one being all year around and i was still able to manage a job. During summer i was able to take care of the responsibilities that i had at home while containing a job, signing up and going through the process to join the Army National Guard and at the same time train for that career.

Timeline

Customer Service Representative

Cutco Cutlery
05.2024 - Current

Kitchen Staff Member

3 C's Catering
04.2024 - 08.2024

Army National Guard

Army National Guard NY
04.2023 - Current

Child Care Assistant

YMCA of twins tiers
12.2022 - Current

High School Diploma -

Portville Junior-Senior High School

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Samantha Steadman