Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAMANTHA STEELE

Rockwall

Summary

Motivated professional transitioning from a 10-year career in healthcare management, currently enrolled in an alternative certification program. Seeking to apply strong communication, problem-solving, and organizational skills to create a positive learning environment and inspire student success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Surgical Compliance Manager / Clinical Research Coordinator

Key Whitman Eye Center
12.2014 - Current
  • Ensure compliance with industry regulations and standards, maintaining up-to-date knowledge of best practices in healthcare management.
  • Ensured completeness and accuracy of healthcare compliance in clinical exams and surgical charts.
  • Coach clinical staff and lead surgical counseling team, providing direct supervision, ongoing staff development and training. Demonstrated a results-oriented management style
  • Act as a liaison among surgeons, surgery counselors, pharmacies, clinical staff, insurance department, surgery center staff and patients.
  • Facilitate team meetings and workshops to foster collaboration between multiple departments.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Coordinated and monitored clinical trial activities to support timely and accurate completion of studies. Managed study compliance efforts, reporting and audits.
  • Facilitated clear communication between principal investigators, sponsors, clinical staff and study participants for seamless trial execution.

Front End Supervisor

Best Buy
07.2008 - 12.2014
  • Led cashiers and customer service department, providing guidance, solutions, and leadership.
  • Trained associates on protection plan sales and financing options. Tracked employee performance on weekly, monthly and quarterly basis.
  • Resolved customer conflicts using sound judgment in a fast-paced setting.
  • Coordinated and participated in on-site interviews for candidates after successful phone interviews.
  • Guided new employees through the onboarding process in line with company policy.
  • Collected register tills after store hours and counted all money daily deposit. Investigated variances in recorded and actual cash register amounts.

Education

Bachelor of Applied Arts and Sciences (BAAS) - Organizational Leadership

East Texas A&M
Commerce, TX
12.2024

High School Diploma -

Rockwall High School
Rockwall, TX
01-2008

Skills

  • Team Leadership
  • Creative Problem Resolution
  • Team Collaboration
  • Emotional Awareness
  • Effective Communication Skills
  • Innovative Thinking

Certification


Alternative Teacher Certification- iTeach Texas December 2024 - Current

  • Seeking certification: Core Subjects EC-6, Core Subjects 4-8

Timeline

Surgical Compliance Manager / Clinical Research Coordinator

Key Whitman Eye Center
12.2014 - Current

Front End Supervisor

Best Buy
07.2008 - 12.2014

Bachelor of Applied Arts and Sciences (BAAS) - Organizational Leadership

East Texas A&M

High School Diploma -

Rockwall High School

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SAMANTHA STEELE