Samantha Stewart
Valdosta,GA
Summary
Enthusiastic Keyholder with more than 1 year of progressive experience. Organized, friendly and outgoing with exceptional communication and time management abilities.
Overview
2
2
years of professional experience
Work History
Key Carrier
Dollar General Store
05.2023 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store counting registers, making deposits, and storing and filing all daily paperwork
Customer Service Representative
Broadpath,WFH
04.2022 - 02.2023
- Inbound and outbound call member advocate
- Assisted members with a warm and professional attitude
- Monitored claims and physician related services.
Courtesy Officer
South Georgia Medical Center
09.2021 - 04.2022
- Greeted patients coming in for appointments
- Processed families coming to visit patients
- Warned violators of rule infractions such as loitering, trespassing, unauthorized parking or entry and smoking and worked for removal of violators.
- Recorded, reported and mitigated property damage, unusual incidents and equipment malfunction.
- Examined doors, windows, gates and other community areas to proactively identify security issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Customer Service Representative
Alluvion Sta ng, WFH, Wells Fargo Home Mortgage
06.2021 - 09.2021
- Processed customer transactions
- Handled billing issues and customer complaints by taking at minimal 50 calls a day.
- Responded to customer requests for products, services, and company information
- Developed customer service policies and procedures to meet and exceed industry service standards
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management
Education
LICENSESCertified Notary PublicMarch 2020- March 2024Drivers LicenseCertified Crematory OperatorNovember 2020- November 2025CPR,BLS,FIRST AID, AED Certification - Funeral Service And Mortuary Science
Gupton-Jones College of Funeral Service
Decatur, GA12.2023
Skills
Computer Skills
- Stock Replenishment
- POS Terminal Operation
- Customer Inquiries
- Store Reset and Recovery
- Security
- CCTV
- Cash Handling
- Accounts Payable
- Conflict Management
- Inside Sales
Timeline
Key Carrier
Dollar General Store
05.2023 - Current
Customer Service Representative
Broadpath,WFH
04.2022 - 02.2023
Courtesy Officer
South Georgia Medical Center
09.2021 - 04.2022
Customer Service Representative
Alluvion Sta ng, WFH, Wells Fargo Home Mortgage
06.2021 - 09.2021
LICENSESCertified Notary PublicMarch 2020- March 2024Drivers LicenseCertified Crematory OperatorNovember 2020- November 2025CPR,BLS,FIRST AID, AED Certification - Funeral Service And Mortuary Science
Gupton-Jones College of Funeral Service
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