Samantha Strange
Denver,CO
Summary
Motivated individual with experience in customer service and inside sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Project Coordinator
Campos EPC
2023.12 - Current
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Production Manager
Colorado Siding Repair
2023.05 - 2023.09
- Resolved issues quickly to maintain productivity goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Delivered direct feedback to senior management regarding project visibility and status.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Coordinated with other departments to align production with customer requirements.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Assistant Project Manager
The TKM Group
2021.08 - 2023.05
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Partnered with project team members to identify and quickly address problems.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
Software Engineer
Veriblock, Inc.
2020.02 - 2021.08
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Participated in architecture, design and implementation of back-end features using C++, C#, Lua and Python.
Account Manager
Pro Cabinet Solutions
2017.01 - 2019.02
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Executive Assistant
Trounce Group, Inc.
2012.04 - 2016.06
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
Education
Bachelor of Science - Biology
University of Colorado Denver
Aurora, CO05.2011
Skills
- Production Oversight
- Optimizing Production Output
- Strong Problem Solver
- Microsoft Office
- Self Starter
- Procurement Specialist
- Customer Support
- Meeting Agendas and Minutes
- Records Management Databases
- Logistics and Schedule Management
Timeline
Project Coordinator
Campos EPC
2023.12 - Current
Production Manager
Colorado Siding Repair
2023.05 - 2023.09
Assistant Project Manager
The TKM Group
2021.08 - 2023.05
Software Engineer
Veriblock, Inc.
2020.02 - 2021.08
Account Manager
Pro Cabinet Solutions
2017.01 - 2019.02
Executive Assistant
Trounce Group, Inc.
2012.04 - 2016.06
Bachelor of Science - Biology
University of Colorado Denver
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