Samantha Stringham
Valparaiso,IN
Summary
Versatile and dedicated, with a proven track record for exceptional customer service and multitasking, while bringing a unique blend of skills including CPR certification and Dementia Care expertise. Recognized for enhancing guest experiences and patient care, excelling in fast-paced environments, demonstrating both hospitality service expertise and compassionate patient/customer interaction.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Derby Wings
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
Head Lifeguard
Shorewood Forest Pool
07.2019 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Managed team of 10 lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Certified Nursing Assistant
Valpo Care and Rehab
02.2021 - 03.2021
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature and blood pressure.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Delivered high-quality care to Dementia patients in Dementia department.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Established three hours on Monday-Thursday mornings for two months to gain clinical experience in addition to providing variety of care to residents.
Education
Bachelor of Science - Biomedical Health Sciences
Purdue University
West Lafayette, IN08-2025
High School Diploma -
Chesterton High School
2125 S 11th St, Chesterton, IN 4630405-2021
Certified Nursing Assistant -
Porter County Career Center
1005 Franklin St, Valparaiso, IN 4638308-2020
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- CPR and Stop the Bleed Certified, ACS
- American Red Cross Lifeguard
- Certified Nurse Assistant
- Work Ethics Certification
- Dementia Care Specialist
Timeline
Server/Bartender
Derby Wings
12.2022 - Current
Certified Nursing Assistant
Valpo Care and Rehab
02.2021 - 03.2021
Head Lifeguard
Shorewood Forest Pool
07.2019 - 08.2021
Bachelor of Science - Biomedical Health Sciences
Purdue University
High School Diploma -
Chesterton High School
Certified Nursing Assistant -
Porter County Career Center
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