Samantha Strudthoff
Operations Manager
Marietta,Georgia
Summary
Seasoned Operations Manager and talented leader with six years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager
Echo Global Logistics
Atlanta, United States
03.2017 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Team Lead
Echo Global Logistics
Atlanta, United States
03.2020 - 03.2021
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Account Executive
Echo Global Logistics
Atlanta, United States
06.2019 - 03.2021
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Attended networking events to build relationships and identify sales opportunities.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Client Solutions Executive
Echo Global Logistics
Atlanta, United States
03.2017 - 06.2019
- Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Brand Manager
Red Bull North America, Inc.
Atlanta, United States
06.2014 - 12.2016
- Managed and oversaw creative projects to drive quality, accuracy and deadline management.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Created and managed budgets to maximize brand reach and engagement.
- Researched market trends to identify customer needs and preferences for strategic planning.
Education
Bachelor of Science -
Kennesaw State University
Kennesaw, GA 08.2014 - 12.2016
Associate of Science -
University of North Georgia
Dahlonega, GA 08.2012 - 08.2014
Skills
Supply Chain Management
Project Management
Staff Management
Contract Management
Timeline
Team Lead
Echo Global Logistics
03.2020 - 03.2021
Account Executive
Echo Global Logistics
06.2019 - 03.2021
Operations Manager
Echo Global Logistics
03.2017 - Current
Client Solutions Executive
Echo Global Logistics
03.2017 - 06.2019
Bachelor of Science -
Kennesaw State University
08.2014 - 12.2016
Brand Manager
Red Bull North America, Inc.
06.2014 - 12.2016
Associate of Science -
University of North Georgia
08.2012 - 08.2014