SAMANTHA STURGEON
Andrews
Summary
Skilled in inventory management and utilizing data to identify sales opportunities. Strong communication and problem-solving abilities, combined with proficiency in POS systems and Microsoft Excel. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
12
12
years of professional experience
Work History
Sales Associate
Napa
Andrews
09.2019 - 02.2025
- Greeted customers warmly and offered assistance
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Handled customer complaints and inquiries in a courteous and efficient manner
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Inventoried stock and requisitioned new inventory
- Tracked customer data and created sales reports, using data to identify opportunities and improve sales
- Assisted with training new employees on sales procedures
- Assisted with training and mentoring new team members
Commercial Manager
Oreilly Auto Parts
Andrews
07.2018 - 08.2018
- Managed customer relationships, responding promptly to inquiries, resolving disputes and providing timely feedback
- Developed and implemented commercial strategies to drive profitable growth
- Monitored customer preferences to determine focus of sales efforts
- Managed sales team to consistently achieve growth and hit sales targets
- Monitored costs, competition and supply and demand to establish and adjust selling prices
- Determined price schedules and discount rates
Sales Rep/ Assistant Manager
Sears Automotive
Odessa
01.2013 - 06.2017
- Resolve customer complaints regarding sales and service
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Direct administrative activities directly related to making products or providing services
- Prepare staff work schedules and assign specific duties
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits
Education
High School Diploma -
Crane High School
Crane, Tx05.2011
Skills
- Typing Speed: 63 Words Per Minute
- Apple or Macintosh Computers
- Email Software (Outlook, Thunderbird, etc)
- Internet Browser (Internet Explorer, Firefox, etc)
- Peripheral Devices (Scanners, Printers, etc)
- Personal Computers
- Presentation Software (PowerPoint, Flash, etc)
- Spreadsheet Software (Calc, Excel, etc)
- Word Processing Software (Word, WordPerfect, etc)
- Inventory Management
- Data Analysis
- Sales Opportunity Identification
- Communication
- Problem-Solving
- POS Systems
- Microsoft Excel
- Management
- Leadership
- Detail-Oriented
- Planning
Timeline
Sales Associate
Napa
09.2019 - 02.2025
Commercial Manager
Oreilly Auto Parts
07.2018 - 08.2018
Sales Rep/ Assistant Manager
Sears Automotive
01.2013 - 06.2017
High School Diploma -
Crane High School