Samantha Summerville

Lead field-based operational turnarounds for underperforming Life Time cafés, partnering with regional and national leadership to stabilize execution, elevate food quality, and improve profitability across high-impact locations.

• Drive operational recovery through labor optimization, food cost controls, and execution standards
• Design and deploy scalable training systems, culinary playbooks, and performance tools
• Support new menu initiatives, product launches, and guest-experience improvements
• Serve as on-site leadership extension during extended turnaround assignments

Recruited to lead the takeover and stabilization of a distressed luxury high-rise asset, assuming full operational, financial, and reputational accountability.

Executive Impact

• Increased occupancy from 48% to 87% in five months, restoring revenue trajectory
• Led operations for a 307-unit, 17-story luxury high-rise
• Managed a $4.9M annual operating budget supporting a $450M asset
• Stabilized a high-risk, complex operation during a critical recovery period

Leadership & Strategy

• Chaired weekly executive leadership meetings to define priorities, milestones, and market-specific strategies
• Implemented EOS operating cadence (L10s, VTO) to improve accountability and execution
• Acted as primary liaison for local business, retail, and commercial partnerships

Reputation & Financial Recovery

• Increased resident satisfaction, raising Google reviews from 2.2 to 3.7 in five months
• Reconciled and resolved $1M+ in outstanding receivables and legacy debt

Supported senior leadership in the operations of a 256-unit, 31-story luxury high-rise, contributing to financial oversight, asset reporting, and team supervision.

• Co-managed a $5.9M operating budget
• Led month-end accounting coordination and asset-manager reporting
• Oversaw retail/commercial management and vendor invoicing

Directed leasing strategy across four luxury properties, driving occupancy, pricing optimization, and market readiness.

• Led leasing analytics, vacancy strategy, and market positioning
• Managed proposals, lease structuring, and income verification
• Supported retail and commercial leasing initiatives

Assistant General Manager – Bacon Social House
General Manager – PinKu Japanese
Restaurant Manager – Barnes & Noble Kitchen
Head Chef – The Wayside House

Led openings, turnarounds, and daily operations for high-volume hospitality concepts, with full accountability for labor, cost controls, training, vendor management, and profitability. Experience includes new concept launches, multi-location openings, and international culinary operations.