Years of professional experience
Samantha Tapia
Tax Preparer/ Office Manager/ Bookkeeping/ Data Entry
Aurora,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Experienced Tax Preparer/ Office Manager/ Bookkeeper/ Data Entry with 4 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
11
11
Years of work experience
Skills
Helps with IT issues
Drake Program for taxesWorked with Sage accounting programWorked with Libtax programMicrosoft Office usage
Taxpayer Assistance
Data Entry
Customer service skills
Local, state and federal tax returns
Corporate tax preparation
Bookkeeping
Attention to Detail
Problem-Solving
Answering phones
Answering questions
References
Lancita Gonzalez- Coworker
Tax Preparer/ Bookkeeper at Liberty Tax Service
(720) 934-7060
Jennifer Alaniz- Coworker
Bookkeeper
(970) 599-2956
Estefany Velazquez- Coworker
Bookkeeper at Liberty Tax Service
(720) 300-6598
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
GED -
Pickens Technical College
Work History
Promoted Tax Preparer/ Office Manager/Bookkeeper
Liberty Tax Service
Aurora, CO
01.2019 - 02.2022
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Completed and filed returns with tax departments at local, state and federal levels.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Supported operations by communicating with customers, filing documents and managing data.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Completed payroll for employees and maintained detailed records of procedures.
- Increased customer satisfaction by filing taxes on time and promptly resolving issues.
- Reported financial data and updated financial records in ledgers and journals.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Maintained files, records and chronologies of entry activities.
- Located and corrected data entry errors and reported to management.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Verified accuracy of data before transcribing.
- Added documents to file records and created new records to support filing needs.
- Monitored database updates and verified for correctness.
Tax Preparer
Liberty Tax Service
Aurora, CO
12.2017 - 12.2018
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Facilitated integration of modern tax software with client accounting software.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Completed and filed returns with tax departments at local, state and federal levels.
Front End Clerk
King Soopers
Aurora, CO
03.2015 - 11.2016
- Accepted payments, returned change and issued receipts.
- Kept front end areas clean and organized for professional appeal to customers.
- Maintained current understanding of promotional ads and seasonal offerings.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Baker/Stocking/Produce/Cake Decorator
Target
Aurora, CO
01.2014 - 11.2015
- Prepared special creams and frostings for cakes and other dessert specialties.
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Packaged and priced each product according to company pricing procedures.
- Precisely arranged display cases throughout workday to highlight finished products.
- Recorded and maintained accurate supplies lists for clients' projects.
- Designed specialty cakes for weddings, birthdays and graduations.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Weighed, boxed and wrapped bakery products.
Bakery Clerk/Cake Decorator
King Soopers
Aurora, CO
02.2012 - 04.2013
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Bakery Clerk/ Baker/Cashier
Rancho Liborio
Aurora, CO
06.2010 - 08.2012
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
- Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
Timeline
Promoted Tax Preparer/ Office Manager/Bookkeeper
Liberty Tax Service
01.2019 - 02.2022
Tax Preparer
Liberty Tax Service
12.2017 - 12.2018
Front End Clerk
King Soopers
03.2015 - 11.2016
Baker/Stocking/Produce/Cake Decorator
Target
01.2014 - 11.2015
Bakery Clerk/Cake Decorator
King Soopers
02.2012 - 04.2013
Bakery Clerk/ Baker/Cashier
Rancho Liborio
06.2010 - 08.2012
GED -
Pickens Technical College