Jeanine Kromer
Administrative Assistant
Raleigh,NC
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
19
19
years of professional experience
Work History
Office Manager/Tax Preparer/Bookkeeper
Maxwell and Sikes
Midlothian, VA
01.2021 - Current
- Efficiently complete payroll and payroll tax for several companies on a bi weekly basis
- Assist with individual and corporate tax returns and tax prep
- Pleasantly handle client questions and requests
Administrative Assistant
City of Richmond- Department of Planning & Development
Richmond, VA
08.2025 - 12.2025
- Assisted in revising property renovation/improvements guidelines
- Learned and was in charge of scanning all maps/plots into database
- Supported and followed up on various government citizen meetings
- General administrative duties
Data Entry Specialist
Corpay
Richmond, VA
10.2024 - 12.2024
- Contract data entry updating and transferring information to new platform
Collections Administrative Assistant
Virginia Green Lawn Care
Richmond, VA
08.2024 - 10.2024
- Processed collections requests and various questions issues associated with client accounts
- General office duties
Receptionist
Therapeutic Associates
Bend, OR
10.2023 - 06.2024
- Efficiently and cheerfully greeted and processed a high volume of clients, insurance, fielded phone calls and scheduled clients.
Manager
Goji Bistro
Cary, NC
05.2017 - 05.2019
- Created genuine interactions with customers and employees while driving sales by providing a relaxing dining atmosphere that also catered to individual requests
- Handled intense, busy times with poise and efficiency
- Orchestrated daily catering orders.
Substitute Middle School Teacher
Wake County Public School System
Cary, NC
09.2013 - 05.2017
- Executed teacher lesson plans with ease
- Improvised relevant lesson plans when necessary
- Maintained classroom order at all levels
- Encouraged student participation and leadership.
Administrative Assistant
St. Michael Catholic Church
Cary, NC
08.2007 - 05.2010
- Processed registration and maintained database for 1200 students
- Developed and implemented education curriculum
- Handled communications in a professional manner for and between administrators, teachers and parents
- Organized and executed 2 large venue events each year.
Education
Tax Preparation (Online) -
Universal Accounting
Remote03-2026
Paralegal Certificate -
George Mason University
Remote03-2019
Bachelor of Business - Marketing & Psychology
Western Illinois University
Macomb, IL05-1990
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Customer relations
- Data entry
- Billing
- Relationship building
- Document management
- Workflow optimization
- Administrative support
Timeline
Administrative Assistant
City of Richmond- Department of Planning & Development
08.2025 - 12.2025
Data Entry Specialist
Corpay
10.2024 - 12.2024
Collections Administrative Assistant
Virginia Green Lawn Care
08.2024 - 10.2024
Receptionist
Therapeutic Associates
10.2023 - 06.2024
Office Manager/Tax Preparer/Bookkeeper
Maxwell and Sikes
01.2021 - Current
Manager
Goji Bistro
05.2017 - 05.2019
Substitute Middle School Teacher
Wake County Public School System
09.2013 - 05.2017
Administrative Assistant
St. Michael Catholic Church
08.2007 - 05.2010
Bachelor of Business - Marketing & Psychology
Western Illinois University
Tax Preparation (Online) -
Universal Accounting
Paralegal Certificate -
George Mason University