Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Samantha Thomas

Cañon City,CO

Summary

A highly driven multitasker with exceptional time management and organizational skills, complemented by strong interpersonal abilities and a passion for continuous learning, I thrive in dynamic environments while relentlessly pursuing goals and academic achievements.

Overview

3
3
years of professional experience

Work History

Barista/Restaurant Server

Canon City Mugs
Cañon City, CO
03.2023 - Current
  • Demonstrate excellent time management by efficiently managing multiple drink orders during busy hours, consistently delivering high-quality beverages with a friendly attitude.
  • Trained and guided new barista team members in the areas of drink preparation, equipment operation, and customer service standards to establish a solid base for their skills.
  • Communicate clearly with servers to ensure proper placement and delivery of prepared beverages, minimizing errors and enhancing customer satisfaction.
  • Applied extensive knowledge of restaurant's dinner and brunch menus to provide accurate information and recommendations to customers regarding ingredients, preparation methods, and dietary accommodations.
  • Effectively communicate with customers, addressing concerns or special requests promptly and ensuring complete satisfaction during dining experience.
  • Collaborate with managers to find effective solutions for various situations and concerns, fostering efficient problem-solving.

Front Desk/Customer Service Representative

River Runners
Cañon City, CO
07.2023 - Current
  • Greet rafting parties promptly upon arrival, verified reservations, and provided clear instructions on facilities and trip details, ensuring a smooth check-in process.
  • Prepare and organize lunch orders for full-day rafting trips, carefully reviewing dietary restrictions and ensuring all necessary items were included for a satisfactory meal experience.
  • Respond to customer inquiries about pricing, schedules, and trip availability using extensive product knowledge to provide recommendations and secure bookings.

Internship Student

St. Thomas More Radiology Department
Cañon City, CO
10.2022 - 12.2022
  • Gained familiarity with radiology department layout, workflow, and interdisciplinary collaboration
  • Developed understanding of how to navigate radiology department operations and work collaboratively with different teams
  • Developed expertise in conveying procedures, gaining consent, and delivering instructions to patients

Crew Member

Dairy Queen
Cañon City, CO
07.2021 - 03.2023
  • Processed customer orders with accuracy and efficiency utilizing the POS (Point of sale) system
  • Collaborated effectively with team members to coordinate tasks and meet customer demands
  • Ability to juggle multiple tasks simultaneously in a fast-paced environment

Education

High School Diploma -

Canon City High School
Canon City, CO
05-2024

Skills

  • Multitasking
  • Time Management
  • Self-Motivation
  • Interpersonal Communication
  • Continuous Learning
  • Adaptability
  • Goal-Oriented
  • Organizational Skills

Accomplishments

  • National Honors Society Member
  • Link Crew Representative (Student Leadership Organization)
  • President's List, Pueblo Community College (Achieved 4.0 GPA)
  • Graduated with Honors/High Distinction
  • Pathway into Arts, Hospitality, and Education Program Graduate
  • Capstone Project: Drinking and Driving Awareness Campaign
  • Consistent Gold Honor Roll Student

References

References available upon request.

Timeline

Front Desk/Customer Service Representative

River Runners
07.2023 - Current

Barista/Restaurant Server

Canon City Mugs
03.2023 - Current

Internship Student

St. Thomas More Radiology Department
10.2022 - 12.2022

Crew Member

Dairy Queen
07.2021 - 03.2023

High School Diploma -

Canon City High School

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