Career advancementPaid time offPersonal development programsHealthcare benefitsWork-life balancePaid sick leave
6
Years of experience
I have proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Hyatt Tamaya Regency. While
offering excellent interpersonal skills. Always eager to learn more, developed in a fast-paced environment, bringing strong commitment and quality to guests standard's I am reliable in adapting to changing customer needs. Skills include cash handling, and customer engagement.
Work History
Barista/Banquet and Restaurant Server
2 Years 3 Months
Hyatt Tamaya Regency | 07.2024 - Current
Served food and beverages promptly with focused attention to customer needs.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
make quality coffee drinks for customers based on, diet and allergy restrictions using a variety of milk alternatives.
Barista/Restaurant Server/hostess
10 Months
The Range Cafe | 08.2023 - 06.2024
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Customer Service Cashier
10 Months
Santa Ana Star Casino Hotel | 07.2022 - 05.2023
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Processed customer orders and accurately handled payment transactions.
Met customer service goals and exceeded customer expectations.
Banquet Mixologist /Banquet server/Restaurant server/Host at Renaissance HotelBanquet Mixologist /Banquet server/Restaurant server/Host at Renaissance Hotel
Banquet Houseman/ Lounge Bartender/ Restaurant Server at Doubletree By HiltonBanquet Houseman/ Lounge Bartender/ Restaurant Server at Doubletree By Hilton