Samantha Tolentino
Los Angeles,CA
Summary
Detail-oriented Business Administration graduate with robust coordination skills and a strong commitment to driving team success and business growth. Demonstrates expertise in conflict resolution, effective customer communication, and efficient order processing. Recognized for diligence and reliability, poised to be a valuable asset in any collaborative environment.
Overview
5
5
years of professional experience
Work History
Customer Service/Cashier
Habachihana Food Truck
Compton, CA
02.2020 - Current
- Provided exceptional customer service through greeting, cashier duties, inventory management, and suggestive selling to enhance sales
- Maintained high standards during fast-paced operations, ensuring adherence to health code regulations
- Demonstrated excellent multitasking abilities and assisted customers effectively in locating merchandise and processing payments
Customer Service/Cashier
Benihibachi Japanese Grill
Los Angeles, CA
11.2019 - 02.2020
- Welcomed customers, managed inventory, and operated as a cashier, showcasing exceptional customer service skills in processing payments, assisting with product inquiries, and answering questions
- Expertly handled packaging requests and ensured cleanliness at the checkout area, demonstrating up-to-date knowledge of sales and promotions
Education
Bachelor of Science - Business Marketing with an Advertising Focus
California State University Dominguez Hills
Carson, CA05-2025
Skills
- Detail-Oriented Organization
- Positive team contributor
- Strong time management skills
- Adept at working under pressure
- Motivated
- Well-coordinated
- Skilled in customer service
- Assistance
- Adaptable
- Attention to detail
- Customer service
- Payment processing
- Cash management
- Phone etiquette
- Customer satisfaction
References
- Elizabeth Zamora (General Manager): Benihibachi Japanese Grill | 323-337-4941, queen.ely6@gmail.com
- Jennifer Zamora (General Manager): Habachihana Food Truck |323-557-4274, jenniez1220@gmail.com
- Diana Avila (Manager): Benihibachi Japanese Grill | 323-494-4205 |dianuh12@yahoo.com
- Ariadna Martinez (Colleague) | 323-327-2710 |20ariadna.martinez02@gmail.com
- Gabriela Lazcano (Colleague) | 323-379-7867 | gabylazcano@icloud.com
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service/Cashier
Habachihana Food Truck
02.2020 - Current
Customer Service/Cashier
Benihibachi Japanese Grill
11.2019 - 02.2020
Bachelor of Science - Business Marketing with an Advertising Focus
California State University Dominguez Hills