Samantha Tomlin
St. Louis ,MO
Summary
Talented social sciences professional with a proven track record of adaptability, reliability, and extensive knowledge. Committed to driving company performance, achieving team goals, and consistently delivering projects on time. Adept at building team vision to meet benchmarks in quality and production. Seeking a professional position where skills and experience can contribute to the organization's success.
Overview
5
5
years of professional experience
Work History
Manager, Youth & Family Enrollment
Big Brothers Big Sisters
08.2022 - Current
- Conduct 8-10 in-depth interviews weekly with children and parents/caregivers in-home and virtually.
- Assess, coach and apply factors contributing to successful and enduring mentoring relationships.
- Conduct child safety training to children & parents.
- Demonstrates high level of proficiency and skill assessing eligibility and appropriateness for the program.
- Ensure all parts of enrollment process are completed including background checks, references, collateral information, written assessment, and paperwork.
- Write thorough assessments on participants that include home life, significant relationships, physical & mental health, preferences for mentors, professional recommendations, & foreseeing possible issues in matches & future solutions for said issues.
- Process files and obtain documentation in a timely manner.
- Maintain accurate and timely date in electronic and physical files.
Activity Team Lead
Parc Provence
08.2021 - 08.2022
- Created & supervised monthly calendars for daily activities/programs specialized to adhere to approximately thirty residents’ cognitive ability as well as preferences.
- Oversaw & managed a team of six member to ensure daily performance.
- Evenly delegated tasks & ensured performance levels through effective communication.
- Discussed & resolved issues within team by handling employee concerns & complaints within reasonable time frame.
- Created daily & monthly schedules/duties for team.
- Acted as a key point of contact for advice for fellow management staff as well as on-call leader.
- Reacted calmly & effectively in emergency situations.
Activity Specialist
Parc Provence
11.2019 - 08.2021
- Prompted quality of life through daily scheduled activities designed for residents
- Conducted 1:1 activity therapy to ensure sensory stimulation
- Ensure HIPAA compliance
- Organized, led and promoted interest in recreational activities such as arts, crafts, sports, games, and hobbies.
- Enforced regulation of recreational facilities, adhered to company’s procedures to ensure safety of all residents
- Detailed records as it relates to attendance & participation in individual & group activities and changes in resident’s condition
Education
Bachelor of Arts - Social Sciences
Southeast Missouri State University
Cape Girardeau, MOAssociate of Arts -
St. Louis Community College
St Louis, MOSkills
- Active listening
- Excel proficiency
- Time Management
- Interpersonal communication
- Detail orientation
- Customer service
- Production monitoring
- Dementia & memory care
- Performance improvement
- Complaint resolution
- Staff education & training
- Safety processes & procedures
- Organization & multitasking
- Sound judgement under pressure
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager, Youth & Family Enrollment
Big Brothers Big Sisters
08.2022 - Current
Activity Team Lead
Parc Provence
08.2021 - 08.2022
Activity Specialist
Parc Provence
11.2019 - 08.2021
Bachelor of Arts - Social Sciences
Southeast Missouri State University
Associate of Arts -
St. Louis Community College
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