Samantha Torres
San Jacinto,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist/Service Secretary
Skyline Homes
08.2023 - 07.2024
- Greet clients and new customers, answer telephone calls, take messages, forward phone calls, obtain knowledge about the construction/upkeep of our homes, work directly hand-in-hand with service technicians, and handle the delivery of packages to the office
- Entering data into Navision, Concur, or Excel
- All dependent on the type of data being entered
- Complete from start to finish all of the paperwork that goes into each home
- Specific to each home and their building requirements
- Maintain/create files for each home built to save in our records for 7 years, including signing off service orders, homeowner cards, and any legal documentation
- Assisted all managers, and worked in various departments among the plant: Service, Purchasing, Quality Control, Sales, Accounting and Production.
Cashier/Sales Associate/Brand Associate
Vans
03.2023 - 08.2023
- Manage and organize shoes by style and size, utilizing over 10+ 7 ft long shoe racks
- Cater to over 100+ customers daily, selling shoes to them based on their individual preferences, utilizing the company's training by creating '5 minute friends.' Provide excellent customer service by greeting customers, informing them about our in-store deals and promotions, and ensuring that the store is tidy during downtime
- This includes tasks such as folding and reorganizing clothes by size, hanging and organizing the jet rails by size and color, sensoring shoes, and handling go backs
- Handled payments via a POS system, offered help when needed, and maintained good customer service while checking out customers.
Receiving Team
Burlington Coat Factory
07.2020 - 01.2021
- Supported the opening of each shift demonstrating leadership and punctuality
- Receive freight and convey shipments from the shipping/receiving platform to backroom while lifting, pulling, and pushing boxes and other merchandise weighing 40+ pounds continually throughout an 8 hour shift
- Process, ticket, store, move and display 100 to 400 pieces of merchandise per shift
- Stock, organize, and present new merchandise on the sales floor each shift.
Shift Lead/Cashier/Cook
Popeye's Louisiana Kitchen
06.2018 - 06.2020
- Supported the opening and closing of each shift, maintaining a clean and healthy workspace
- Operated drive thru services including taking orders, handling payment, and delivering food in a prompt but friendly manner
- Greeted customers, handling payments via a POS system fulfilling over 200+ orders per shift
- Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies and disposing of garbage
- Worked with my team to maintain smooth operations and high standards of customer service during high volume rushes.
Education
High School Diploma -
San Jacinto High School
San Jacinto, CA06.2019
Skills
- Adaptability
- Administrative Support
- Attention to Detail
- Communication/Collaboration
- Customer/Client relations
- Decision Making
- Flexibility
- Multitasking
- Problem Solving
- Quick Learner
- Time Management
- Work Ethic
- Organization skills
Timeline
Receptionist/Service Secretary
Skyline Homes
08.2023 - 07.2024
Cashier/Sales Associate/Brand Associate
Vans
03.2023 - 08.2023
Receiving Team
Burlington Coat Factory
07.2020 - 01.2021
Shift Lead/Cashier/Cook
Popeye's Louisiana Kitchen
06.2018 - 06.2020
High School Diploma -
San Jacinto High School
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