Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Office Assistant
The Brickyard
The Brickyard also rented out moving trucks and trailers through Uhaul. I assisted in that process as well.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Increased customer satisfaction by providing professional and courteous front desk support.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Coordinated and scheduled meetings and appointments.
Assisted with onboarding of new employees.
Inhome Daycare Owner
Self
01.2023 - 10.2023
Evaluated individual student needs, creating customized learning plans to support growth and development effectively.
Monitored safety protocols regularly, keeping up-to-date with industry best practices in risk management.
Conducted regular staff training sessions to ensure consistent implementation of best practices in early childhood education.
Recruited talented educators who shared the daycare''s values of nurturing young minds holistically.
Fostered strong relationships with parents, building trust and encouraging involvement in their child''s development process.
Managed budgets responsibly while maintaining high-quality resources for children''s daily use at the facility.
Improved daycare operations by implementing efficient scheduling and staff management practices.
Increased enrollment numbers by promoting the daycare through targeted marketing strategies and community outreach efforts.
Enhanced parent satisfaction through open communication channels and regular updates on child progress.
Observed and assessed classroom activities to verify conformity with quality standards.
Preschool Teacher's Assistant
First Academy of Auburndale
08.2022 - 01.2023
Fostered a positive and nurturing classroom environment conducive to optimal learning and growth.
Cultivated strong partnerships with families through consistent communication about their child''s progress via emails, parent-teacher conferences, newsletters, or phone calls.
Collaborated with lead teacher to develop engaging lesson plans tailored to individual student needs.
Supervised indoor and outdoor playtime activities, ensuring student safety at all times.
Enhanced learning experiences by incorporating hands-on activities and creative projects.
Participated actively in professional development opportunities such as workshops or conferences to stay current on early childhood education trends.
Improved preschoolers'' fine motor skills through art-based projects involving cutting, pasting, painting, and drawing exercises.
Nurtured a love for reading among students by regularly sharing age-appropriate literature selections during storytime sessions.
Midflorida Credit Union Teller
Midflorida Credit Union
11.2020 - 09.2021
Strengthened member relationships through excellent customer service and timely resolution of account issues.
Prevented potential fraud incidents by meticulously reviewing transactions for suspicious activity and following established protocols.
Increased referral rates among existing members through exceptional service experiences that built trust and loyalty within the community.
Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
Contributed to a positive team atmosphere by collaborating with colleagues on various tasks and projects.
Reduced teller errors by consistently balancing cash drawer at the end of each shift.
Supported branch leadership in achieving performance targets by actively contributing to sales strategies and member engagement efforts.
Supported branch operations by maintaining an organized work area and adhering to all security procedures.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Assisted customers with banking needs and inquiries.
Insurance Customer Service Representative at M. Nicole West State Farm AgencyInsurance Customer Service Representative at M. Nicole West State Farm Agency