Samantha Turner
Sparta
Summary
Experienced telecommunication professional with strong leadership and relationship-building skills. Meticulous, excellent at juggling multiple tasks and working under pressure. Motivated with solid experience managing all levels or large-scale projects, including budgeting and administration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Transaction Specialist
Schindler Elevator Corporation
Morristown, NJ
02.2015 - Current
- Manage all leases and work closely Legal Department to get all the vital information into Siterra software, so it can be used to track the flow of lease information.
- Keep track and send out terminations and initiate renewals for all leased properties.
- Maintain all invoices and create purchase orders that directly apply to all assigned tasks. Manage and maintain the copier and mail equipment fleet.
- Responsible for sending out company-wide notifications. Backup the switchboard when needed. Maintain the phone directory and manage record retention documents.
- Manage, troubleshoot and maintain, all audiovisual equipment within all departments, assist with setting up large scale productions for Management Team. Also work hand-in-hand with vendors overseeing work that is taking place.
- Manage all company phone system upgrades and ongoing maintenance. Open ticket with vendor when issues cannot be resolved. Set up and train new users on the system, create all phone documentation for new users. Maintain the voicemail system which included resetting passwords, creating users and removing termed employees. Record announcements on phones throughout the country.
Call Center Representative
Schindler Elevator Corporation
Morristown, NJ
07.2007 - 02.2015
- Determined root cause of issues and solved diverse problems to improve business operations and management.
- Collaborate with internal partners and customers to determine users' needs and deliver technical protocols.
- Coordinate with various teams to resolve issues.
- Improve calling operations, vendor relationships, contractor communications and employee remote access by streamlining processes.
- Logging call information and solution provided into Lotus Notes database.
- Effectively manage assigned cases, collecting and documenting details as needed.
Preschool Teacher
KinderCare
Mt Arlington, NJ
07.2005 - 06.2007
- Developed and implemented an appropriate pre-school program for young children including:
- Building program activities to meet the children's physical, emotional, intellectual and social needs.
- Developed weekly and monthly schedules.
- Ensured equipment and activities were safe.
- Activities that introduced math and literacy concepts.
- Established acceptable disciplinary policies.
- Observed children and provided progress reports.
- Communicated with parents and members of the community including:
- Discussed children's development with parents. Also identified problems and needs.
- Participated in community activities.
- Developed and maintain current, accurate and confidential client files.
Education
Associate - Early Childhood Education
County College of Morris
Randolph Township, NJSkills
- Excellent communication skills
- Motivated self-starter
- Proficient in Microsoft Office Suite
- Skilled in Project Management
- Dedicated
Certification
- OSHA 30 HR General
- OSHA 30 HR Construction
- Project Management
Timeline
Transaction Specialist
Schindler Elevator Corporation
02.2015 - Current
Call Center Representative
Schindler Elevator Corporation
07.2007 - 02.2015
Preschool Teacher
KinderCare
07.2005 - 06.2007
Associate - Early Childhood Education
County College of Morris