Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Vavricek

Las Vegas,NV

Summary

Dynamic professional, and highly skilled service administrator with exemplary communication skills and problem-solving abilities, contributes to effective team collaboration and improved client satisfaction. Previous roles highlight impact made through efficient process management and proactive troubleshooting.

Overview

3
3
years of professional experience

Work History

Service Administrator

Leaf Home
Remote
03.2025 - Current
  • Processed service requests using internal software systems.
  • Coordinated with team members to resolve service issues promptly.
  • Assisted in scheduling appointments for service technicians.
  • Collaborated with departments to streamline service workflows effectively.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Performed data entry tasks into various databases including customer contact information.

Content Moderator

Telus Digital
Las Vegas, Nevada
01.2024 - 03.2025
  • Reviewed user-generated content for compliance with community guidelines.
  • Collaborated with team members to ensure consistent moderation practices.
  • Maintained up-to-date knowledge of platform policies and updates.
  • Identified trends in user generated content that could be addressed through policy changes or training programs.
  • Analyzed data related to user engagement and behavior patterns across multiple platforms.

Community Outreach Coordinator

Plan Action Fund
Las Vegas, Nevada
06.2022 - 12.2024
  • Organized community events to promote awareness and engagement.
  • Collaborated with local organizations to enhance outreach efforts.
  • Developed educational materials for community workshops and seminars.
  • Facilitated meetings with stakeholders to discuss program initiatives.
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities, and raised brand awareness.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
06-2016

Some College (No Degree) - Business Communication

University of Nevada, Las Vegas
Las Vegas, NV

Skills

  • Service request processing
  • Database management
  • Workflow optimization
  • Customer complaint resolution
  • Appointment scheduling
  • User-generated content moderation
  • Community engagement
  • Data analysis
  • Problem solving
  • Team collaboration
  • Escalation management
  • CRM software
  • Account management

Timeline

Service Administrator

Leaf Home
03.2025 - Current

Content Moderator

Telus Digital
01.2024 - 03.2025

Community Outreach Coordinator

Plan Action Fund
06.2022 - 12.2024

High School Diploma -

Las Vegas High School

Some College (No Degree) - Business Communication

University of Nevada, Las Vegas

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